Help Desk Technician Jobs in Fairdale, KY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Louisville, KY (10 miles from Fairdale, KY)
- 8 hours ago
- Louisville, KY (10 miles from Fairdale, KY)
- 8 hours ago
What We Need Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support...
Help Desk Support-Senior, IS Enterprise Services, Days, Hybrid (KY/IN Residents Only)
- Louisville, KY (10 miles from Fairdale, KY)
- 1 day ago
- Louisville, KY (10 miles from Fairdale, KY)
- 1 day ago
Responsibilities The Help Desk Support-Senior role provides support to end-users for PC, server applications, and hardware....
Help Desk Support-Associate, IS Enterprise Services, Days, Hybrid (KY/IN Residents Only)
- Louisville, KY (10 miles from Fairdale, KY)
- 1 day ago
- Louisville, KY (10 miles from Fairdale, KY)
- 1 day ago
Responsibilities The Help Desk Support Associate is responsible for providing Tier 1 support to the Norton Healthcare internal customer base....
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
The IT Support Specialist/ Help Desk Support Specialist is responsible for providing technical support across hardware, software, and systems for employees....
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
Shift: 3PM - 12AM ONE WEEKEND DAY REQUIRED Onsite training then FULLY REMOTE JOB DESCRIPTION An employer is looking for a contract Service Desk Specialist to support their internal employees...
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 4 days ago
Do you have experience with Driving? Are you looking for competitive pay? Are you looking for a great culture? If so, then Donan has the job for you! Donan is a problem-solving playground where...
Help Desk Specialist - "W-TRS" Louisville, Kentucky
- Louisville, KY (10 miles from Fairdale, KY)
- 6 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 6 days ago
Help Desk Specialist II - "W-TRS " Louisville, Kentucky** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield....
Desktop Support Technician - Louisville
- Louisville, KY (10 miles from Fairdale, KY)
- 6 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 6 days ago
with ticketing systems and troubleshooting processes Ability to work effectively under pressure Hands-on expertise with hardware and software solutions Skills Key technical skills include: Windows operating...
Network and IT Support Analyst
- Louisville, KY (10 miles from Fairdale, KY)
- 6 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 6 days ago
systems and Microsoft Office suite Understanding of network security principles and implementation Experience with remote desktop support tools and ticketing systems Strong analytical and problem-solving...
- Louisville, KY (10 miles from Fairdale, KY)
- 10 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 10 days ago
system software, hardware and/or networks....
Advanced Technical Support Specialist
- Louisville, KY (10 miles from Fairdale, KY)
- 10 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
JROTC Technical Support and Training Specialist
- Louisville, KY (10 miles from Fairdale, KY)
- 13 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 13 days ago
The Help Desk support takes calls and email requests from Instructors to help solve their technical issues with the CMS Software Application....
- Jeffersonville, IN (15 miles from Fairdale, KY)
- 19 days ago
- Jeffersonville, IN (15 miles from Fairdale, KY)
- 19 days ago
> Position: Help Desk Technician 1 Location: Jeffersonville, IN Job Id: 633 # of Openings: 0 Job Title: Tier 1 Help Desk Technician Location: Jeffersonville, IN (Onsite) Work Schedule: 11:00 AM - 8:...
- Louisville, KY (10 miles from Fairdale, KY)
- 19 days ago
- Louisville, KY (10 miles from Fairdale, KY)
- 19 days ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Demographic Data for Fairdale, KY
Moving to Fairdale, KY? Find some basic demographic data about Fairdale, KY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Fairdale, KY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fairdale, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles

5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »