Help Desk Technician Jobs in Topeka, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Preferred Experience with ServiceNow, Office 365, Citrix, and Mobile Device operating Systems. CompTIA A+ and Network+ certifications, ITIL training....
Job Opportunity for Help Desk Analyst I in Topeka, KS 66612
- Topeka, KS
- 1 day ago
- Topeka, KS
- 1 day ago
Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred....
Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred....
Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred. Majority of the support provided by this candidate will be over the phone remotely....
IT Support Analyst I - Office of Judicial Administration
- Topeka, KS
- 3 days ago
- Topeka, KS
- 3 days ago
Demonstrated understanding of computer hardware, software, and operating systems. Proven ability to work both independently and as part of a collaborative team....
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
IT Support Analyst Supervisor - MUST BE LOCAL TO TOPEKA KS
- Topeka, KS
- 30+ days ago
- Topeka, KS
- 30+ days ago
Leadership experience in supervising staff in an IT support environment Extensive knowledge and experience using and supporting MS Windows Operating Systems, Office products, configuring and troubleshooting...
About the Position: Who can apply: Anyone Classified/Unclassified Service: Unclassified Full/Part-time: Full Time Regular/Temporary: Regular Eligible to Receive Benefits: Yes Veterans Preference...
systems, database engines and word processing systems onto client computers Define, develop and communicate written operating procedures as they relate to the use of the associated Micro Technology...
Demographic Data for Topeka, KS
Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Topeka, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Topeka, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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