Help Desk Technician Jobs in Overland Park, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technician - Mid Shift Hours
- Kansas City, MO (21 miles from Overland Park, KS)
- 1 day ago
- Kansas City, MO (21 miles from Overland Park, KS)
- 1 day ago
Salary Not Available Position range in Missouri $42k - $67k Per Year Desktop Support Technician - Mid Shift Hours F2Onsite Occupation: Computer User Support Specialists Location: Kansas City, MO -...
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
Troubleshoot and resolve general Windows operating system issues. Build, configure, and test hardware such as computers and servers....
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
- Shawnee, KS (15 miles from Overland Park, KS)
- 4 days ago
- Shawnee, KS (15 miles from Overland Park, KS)
- 4 days ago
Strong understanding of computer hardware, software, and operating systems. Ability to work independently and collaboratively as part of a team....
Senior Technical Support Specialist
- Olathe, KS (10 miles from Overland Park, KS)
- 4 days ago
- Olathe, KS (10 miles from Overland Park, KS)
- 4 days ago
Powershell, Java, Python) for routine system management and problem-resolution Strong knowledge of operating systems (Windows, Linux, macOS) and networking protocols (TCP/IP, DNS, DHCP) with the ability...
Kforce is looking for a Logic Apps Support Engineer for a remote, contract opportunity. Summary:The Logic Apps Support Engineer will provide technical support and expertise for Azure Logic Apps,...
Technical Support Analyst (Th-Su 9:30am-8:00pm CST)
- Mission, KS (15 miles from Overland Park, KS)
- 4 days ago
- Mission, KS (15 miles from Overland Park, KS)
- 4 days ago
Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...
Remote Work- Kansas City, MO (21 miles from Overland Park, KS)
- 5 days ago
- Kansas City, MO (21 miles from Overland Park, KS)
- 5 days ago
Location: Kansas City, MO Description: Our client is currently seeking a Desktop support Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically...
Insight Global is looking for a Level 2 Technician to support a large insurance company in Overland Park, Kansas. This person will be expected to be confident in their ability to troubleshoot and...
- Kansas City, MO (21 miles from Overland Park, KS)
- 5 days ago
- Kansas City, MO (21 miles from Overland Park, KS)
- 5 days ago
Company Description Who We Are: As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right...
The Support Engineer is responsible for leveraging a variety of tools to troubleshoot and resolve complex application support issues. The scope of this job includes working with engineering and...
Technical Support Specialist-Bilingual French
- Leawood, KS (11 miles from Overland Park, KS)
- 7 days ago
- Leawood, KS (11 miles from Overland Park, KS)
- 7 days ago
Overview Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to...
- Leawood, KS (11 miles from Overland Park, KS)
- 7 days ago
- Leawood, KS (11 miles from Overland Park, KS)
- 7 days ago
Overview Our Tier II Support Specialist provides technical support to Panasonic customers in a fast-paced desktop, server and infrastructure environment. Excellent customer service, strong...
- Harrisonville, MO (22 miles from Overland Park, KS)
- 7 days ago
- Harrisonville, MO (22 miles from Overland Park, KS)
- 7 days ago
This individual assists in supporting the global network by performing specific tasks to help maintain the network infrastructure and platform operating systems and to help ensure network performance...
Demographic Data for Overland Park, KS
Moving to Overland Park, KS? Find some basic demographic data about Overland Park, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Overland Park, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Overland Park, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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