Help Desk Technician Jobs in Leavenworth, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Parkville, MO (8 miles from Leavenworth, KS)
- 2 days ago
- Parkville, MO (8 miles from Leavenworth, KS)
- 2 days ago
Job Summary: The Help Desk Technician II is the first point of contact for providing customer-focused IT support and resolving hardware, software, network and application issues....
Epic Cupid-Radiant Support Specialist
- Kansas City, MO (19 miles from Leavenworth, KS)
- 2 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 2 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 2 days ago
Familiarity with Windows and/or Mac operating systems. Basic knowledge of networking concepts (e.g., IP addresses, Wi-Fi connectivity, printers)....
- Kansas City, MO (19 miles from Leavenworth, KS)
- 3 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 3 days ago
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 5 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 5 days ago
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote WorkWarehouse Systems Support Specialist
- Kansas City, MO (19 miles from Leavenworth, KS)
- 5 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 5 days ago
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then...
- Kansas City, KS (17 miles from Leavenworth, KS)
- 7 days ago
- Kansas City, KS (17 miles from Leavenworth, KS)
- 7 days ago
Insight Global is seeking a Desktop Engineer to work for a client out of the Kansas City, Kansas area. This role will be a hybrid schedule, working 2 days in office and 3 days from home. You will...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 9 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 9 days ago
Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be focused on Help Desk/Desktop tickets to help resolve...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 10 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 10 days ago
Overview Traders Insurance is a privately owned, Midwest company providing insurance services since 1976. Based in Kansas City, Missouri, Traders Insurance currently provides services to customers...
- Kansas City, KS (17 miles from Leavenworth, KS)
- 10 days ago
- Kansas City, KS (17 miles from Leavenworth, KS)
- 10 days ago
In this role, you will support enterprise endpoint devices (Windows, macOS, iOS and Android), which includes working support tickets submitted through ServiceNow, deploying updates and...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 11 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 11 days ago
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
- Lenexa, KS (24 miles from Leavenworth, KS)
- 13 days ago
- Lenexa, KS (24 miles from Leavenworth, KS)
- 13 days ago
Demonstrate a strong understanding of end-userputing parameters and configurations, with proficiency in Windows Operating Systems, Virtual Desktop Infrastructure (VDI) environments, and tools including...
- Lenexa, KS (24 miles from Leavenworth, KS)
- 13 days ago
- Lenexa, KS (24 miles from Leavenworth, KS)
- 13 days ago
Summary This position will provide in-depth technical support on a wide range of technologies such as desktop computing and client applications, telecommunications, and data networking for...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 14 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 14 days ago
Description WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for...
- Kansas City, MO (19 miles from Leavenworth, KS)
- 17 days ago
- Kansas City, MO (19 miles from Leavenworth, KS)
- 17 days ago
Overview Connecting clients to markets and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents,...
Demographic Data for Leavenworth, KS
Moving to Leavenworth, KS? Find some basic demographic data about Leavenworth, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Leavenworth, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Leavenworth, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles

5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »