Help Desk Technician Jobs in Kansas City, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Overland Park, KS (21 miles from Kansas City, KS)
- moments ago
- Overland Park, KS (21 miles from Kansas City, KS)
- moments ago
Role: Desktop support Duration: 6+ months Location: Overland Park, Kansas Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses...
Software Support Engineer (with Development Duties)
- Overland Park, KS (21 miles from Kansas City, KS)
- 1 hour ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 1 hour ago
The Software Support Engineer provides technical support to cross-functional teams who are diagnosing, troubleshooting, repairing, and debugging complex equipment, computer systems, or complex...
Desktop Support Technician - Mid Shift Hours
- Kansas City, MO (1 mile from Kansas City, KS)
- 1 day ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 1 day ago
Salary Not Available Position range in Missouri $42k - $67k Per Year Desktop Support Technician - Mid Shift Hours F2Onsite Occupation: Computer User Support Specialists Location: Kansas City, MO -...
Level 2 Desktop Support Technician
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
Desktop Support Intern (Summer 2025)
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
Troubleshoot and resolve general Windows operating system issues. Build, configure, and test hardware such as computers and servers....
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
- Shawnee, KS (7 miles from Kansas City, KS)
- 4 days ago
- Shawnee, KS (7 miles from Kansas City, KS)
- 4 days ago
Strong understanding of computer hardware, software, and operating systems. Ability to work independently and collaboratively as part of a team....
Senior Technical Support Specialist
- Olathe, KS (19 miles from Kansas City, KS)
- 4 days ago
- Olathe, KS (19 miles from Kansas City, KS)
- 4 days ago
Powershell, Java, Python) for routine system management and problem-resolution Strong knowledge of operating systems (Windows, Linux, macOS) and networking protocols (TCP/IP, DNS, DHCP) with the ability...
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
Kforce is looking for a Logic Apps Support Engineer for a remote, contract opportunity. Summary:The Logic Apps Support Engineer will provide technical support and expertise for Azure Logic Apps,...
Technical Support Analyst (Th-Su 9:30am-8:00pm CST)
- Mission, KS (6 miles from Kansas City, KS)
- 4 days ago
- Mission, KS (6 miles from Kansas City, KS)
- 4 days ago
Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...
Remote Work- Kansas City, MO (1 mile from Kansas City, KS)
- 5 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 5 days ago
Location: Kansas City, MO Description: Our client is currently seeking a Desktop support Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically...
- Leavenworth, KS (17 miles from Kansas City, KS)
- 5 days ago
- Leavenworth, KS (17 miles from Kansas City, KS)
- 5 days ago
Proficient in providing help desk support, identifying technical issues, and offering temporary solutions....
- Overland Park, KS (21 miles from Kansas City, KS)
- 5 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 5 days ago
Insight Global is looking for a Level 2 Technician to support a large insurance company in Overland Park, Kansas. This person will be expected to be confident in their ability to troubleshoot and...
- Kansas City, MO (1 mile from Kansas City, KS)
- 5 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 5 days ago
Company Description Who We Are: As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right...
- Overland Park, KS (21 miles from Kansas City, KS)
- 5 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 5 days ago
The Support Engineer is responsible for leveraging a variety of tools to troubleshoot and resolve complex application support issues. The scope of this job includes working with engineering and...
Demographic Data for Kansas City, KS
Moving to Kansas City, KS? Find some basic demographic data about Kansas City, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kansas City, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kansas City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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