Help Desk Technician Jobs in Kansas City, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Olathe, KS (19 miles from Kansas City, KS)
- 10 hours ago
- Olathe, KS (19 miles from Kansas City, KS)
- 10 hours ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
- Olathe, KS (19 miles from Kansas City, KS)
- 10 hours ago
- Olathe, KS (19 miles from Kansas City, KS)
- 10 hours ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
- Olathe, KS (19 miles from Kansas City, KS)
- 1 day ago
- Olathe, KS (19 miles from Kansas City, KS)
- 1 day ago
Desktop Engineer Job Description: Generic desktop support engineer with IT Asset Management Experience Employers have access to artificial intelligence language tools (AI) that help generate and...
Field Support Technician Trainee - Detection & Controls
- Blue Springs, MO (19 miles from Kansas City, KS)
- 1 day ago
- Blue Springs, MO (19 miles from Kansas City, KS)
- 1 day ago
Career Opportunities: Field Support Technician Trainee - Detection & Controls (3268) Requisition ID 3268 - Posted 04/30/2025 - Sales - Full-Time - Fike Corporation - United States - Missouri -...
- Overland Park, KS (21 miles from Kansas City, KS)
- 1 day ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 1 day ago
Tier 2 SupportThis team will operate from both Overland Park, KS and Frisco, TX. The team will primarily focus on the more complex tasks and the enablement of the Tier 1 support team Perform...
- Overland Park, KS (21 miles from Kansas City, KS)
- 1 day ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 1 day ago
Tier 1 SupportThis team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the environment, resolving any incidents that occur and...
- Parkville, MO (9 miles from Kansas City, KS)
- 2 days ago
- Parkville, MO (9 miles from Kansas City, KS)
- 2 days ago
Job Summary: The Help Desk Technician II is the first point of contact for providing customer-focused IT support and resolving hardware, software, network and application issues....
Epic Cupid-Radiant Support Specialist
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 days ago
Familiarity with Windows and/or Mac operating systems. Basic knowledge of networking concepts (e.g., IP addresses, Wi-Fi connectivity, printers)....
- Overland Park, KS (21 miles from Kansas City, KS)
- 3 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 3 days ago
Windows Operating Systems (Windows 10, Windows 11), MAC OS 2. Office 365, and Microsoft Software (SharePoint, Teams). 3....
- Kansas City, MO (1 mile from Kansas City, KS)
- 3 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 3 days ago
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
Enterprise IT Support Engineer I - A/V
- Overland Park, KS (21 miles from Kansas City, KS)
- 3 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 3 days ago
The Enterprise IT Support Engineer I -A/V is responsible for support and troubleshooting for all A/V equipment to include audio, video, electronic communications and presentation systems equipment...
Technical Support Specialist (Tier1/2 Support) - Overland Park, KS
- Overland Park, KS (21 miles from Kansas City, KS)
- 3 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 3 days ago
Assists Student Workers and Support Tech I with Student Help Desk support issues. Assists in the supervision of Student Workers and/or temporary workers....
Principal - Advanced Enterprise Product Support Engineer
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 4 days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
- Kansas City, MO (1 mile from Kansas City, KS)
- 5 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 5 days ago
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote WorkDemographic Data for Kansas City, KS
Moving to Kansas City, KS? Find some basic demographic data about Kansas City, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kansas City, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kansas City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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