Help Desk Technician Jobs in Edwardsville, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Mid ESD Helpdesk Support Technician
- TEKsystems c/o Allegis Group
- Kansas City, MO (10 miles from Edwardsville, KS)
- 1 day ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 1 day ago
Skills Help desk support, Windows, Technical support, Customer service Top Skills Details Help desk support,Windows,Technical support Additional Skills & Qualifications Self Managing, excellent communications...
In Person Contract- TEKsystems c/o Allegis Group
- Olathe, KS (14 miles from Edwardsville, KS)
- 1 day ago
- Olathe, KS (14 miles from Edwardsville, KS)
- 1 day ago
Skills Help desk support, Help desk, Customer service, Service desk, Active directory, Phone support, Servicenow, Troubleshooting, Technical support, Ticketing system Top Skills Details Help desk support...
Hybrid- Park University
- Parkville, MO (9 miles from Edwardsville, KS)
- 1 day ago
- Parkville, MO (9 miles from Edwardsville, KS)
- 1 day ago
Working technical knowledge of current protocols, operating systems, and standards. Working knowledge of MacOS configuration and setup a plus....
Hybrid- THRIVE NETWORKS INC
- Overland Park, KS (20 miles from Edwardsville, KS)
- 1 day ago
- Overland Park, KS (20 miles from Edwardsville, KS)
- 1 day ago
Location: Overland Park, Kansas (onsite 5x/week) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster...
In Person- Spring Venture Group
- Kansas City, MO (10 miles from Edwardsville, KS)
- 3 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 3 days ago
Company Description As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right insurance...
In Person- Garmin International, Inc.
- Lenexa, KS (12 miles from Edwardsville, KS)
- 3 days ago
- Lenexa, KS (12 miles from Edwardsville, KS)
- 3 days ago
Overview We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for providing first level support to end...
In PersonEnterprise Service Desk Help Desk Support Technician
- TEKsystems c/o Allegis Group
- Kansas City, MO (10 miles from Edwardsville, KS)
- 3 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 3 days ago
Job Requirements Kansas City, MO Secret Polygraph not specified Entry Level (less than 2 yrs experience) $50,000 - $70,000 Job Description ****This position requires an active DoD Clearance...
In PersonTechnical Support Engineer (After Hours)
- Jack Henry & Associates Inc.
- Lenexa, KS (12 miles from Edwardsville, KS)
- 4 days ago
- Lenexa, KS (12 miles from Edwardsville, KS)
- 4 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonMid ESD Helpdesk Support Technician ( MUST Have Secret Clearance )
- TEKsystems
- Kansas City, MO (10 miles from Edwardsville, KS)
- 4 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 4 days ago
Our customer is looking to grow their Enterprise Service located in Kansas City, Missouri. This team comprises 40 Service Desk Technicians responsible for supporting NGEN Network End-Users...
In Person Contract- Oracle
- Kansas City, MO (10 miles from Edwardsville, KS)
- 5 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 5 days ago
As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution...
In PersonTechnical Support Representative I
- MULTIVAC Inc
- Kansas City, MO (10 miles from Edwardsville, KS)
- 5 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 5 days ago
Location: Kansas City, MO, United States Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin Apply Now Save Job Saved...
In PersonTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Lenexa, KS (12 miles from Edwardsville, KS)
- 5 days ago
- Lenexa, KS (12 miles from Edwardsville, KS)
- 5 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonESD Helpdesk Support Technician
- TEKsystems
- Kansas City, MO (10 miles from Edwardsville, KS)
- 5 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 5 days ago
Skills Help desk support, Windows, Technical support, Customer service Top Skills Details Help desk support,Windows,Technical support Additional Skills & Qualifications Self Managing, excellent communications...
In Person ContractIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Gardner, KS (20 miles from Edwardsville, KS)
- 5 days ago
- Gardner, KS (20 miles from Edwardsville, KS)
- 5 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person- Oracle
- Kansas City, MO (10 miles from Edwardsville, KS)
- 6 days ago
- Kansas City, MO (10 miles from Edwardsville, KS)
- 6 days ago
Preferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on front-end...
HybridDemographic Data for Edwardsville, KS
Moving to Edwardsville, KS? Find some basic demographic data about Edwardsville, KS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Edwardsville, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Edwardsville, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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