Help Desk Technician Jobs in Baldwin City, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Olathe, KS (23 miles from Baldwin City, KS)
- 10 hours ago
- Olathe, KS (23 miles from Baldwin City, KS)
- 10 hours ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
- Olathe, KS (23 miles from Baldwin City, KS)
- 10 hours ago
- Olathe, KS (23 miles from Baldwin City, KS)
- 10 hours ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
- Olathe, KS (23 miles from Baldwin City, KS)
- 1 day ago
- Olathe, KS (23 miles from Baldwin City, KS)
- 1 day ago
Desktop Engineer Job Description: Generic desktop support engineer with IT Asset Management Experience Employers have access to artificial intelligence language tools (AI) that help generate and...
- Olathe, KS (23 miles from Baldwin City, KS)
- 27 days ago
- Olathe, KS (23 miles from Baldwin City, KS)
- 27 days ago
Software Support Engineer Full Time Olathe, KS, US 5 days ago Requisition ID: 7457 Salary Range: $54,000.00 To $62,000.00 Annually Launch Your Career in Tech with Purpose: Entry-Level Support...
Responsibilities include tracking, installing, upgrading, managing, and documenting all software, applications, and operating systems; provide technical assistance and respond to issues related to classroom...
Senior Technical Support Specialist
- Olathe, KS (23 miles from Baldwin City, KS)
- 45+ days ago
- Olathe, KS (23 miles from Baldwin City, KS)
- 45+ days ago
Powershell, Java, Python) for routine system management and problem-resolution Strong knowledge of operating systems (Windows, Linux, macOS) and networking protocols (TCP/IP, DNS, DHCP) with the ability...
Job duties include, but are not limited to: Operating systems support includes installation, reimaging, updates, troubleshooting of Microsoft Windows desktop operating system and Apple devices....
Demographic Data for Baldwin City, KS
Moving to Baldwin City, KS? Find some basic demographic data about Baldwin City, KS below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Baldwin City, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Baldwin City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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