Help Desk Technician Jobs in Madrid, IA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Des Moines, IA (22 miles from Madrid, IA)
- 1 day ago
- Des Moines, IA (22 miles from Madrid, IA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Epic Cupid-Radiant Support Specialist
- Des Moines, IA (22 miles from Madrid, IA)
- 2 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Des Moines, IA (22 miles from Madrid, IA)
- 3 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 3 days ago
IT Help Desk Generalist A client of ours in Indianola is seeking an IT Help Desk Generalist to provide front-line support and perform troubleshooting, implementing resolutions to various hardware...
Infrastructure and Desktop Support Consultant
- Des Moines, IA (22 miles from Madrid, IA)
- 7 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
- Ankeny, IA (16 miles from Madrid, IA)
- 7 days ago
- Ankeny, IA (16 miles from Madrid, IA)
- 7 days ago
systems, and core applications....
- Des Moines, IA (22 miles from Madrid, IA)
- 8 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 8 days ago
Desktop Support Engineer Desktop Support Engineer Des Moines, IA Mandatory Areas Level 3 support Active directory Windows Job Description: Design and implement new solutions for desktop automation...
- Des Moines, IA (22 miles from Madrid, IA)
- 8 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 8 days ago
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Desk support to users across the district- Install, repair, and maintain hardware and software for a variety of devices and systems- Perform basic networking tasks, including wiring, switch configuration...
- Urbandale, IA (23 miles from Madrid, IA)
- 10 days ago
- Urbandale, IA (23 miles from Madrid, IA)
- 10 days ago
Strong knowledge of Windows and operating systems and Microsoft 365 products. Experience with remote desktop support tools and ticketing systems....
Desktop Support Level II Technician
- Urbandale, IA (23 miles from Madrid, IA)
- 10 days ago
- Urbandale, IA (23 miles from Madrid, IA)
- 10 days ago
Strong knowledge of Windows operating systems. Experience with remote desktop support tools. Excellent communication and interpersonal skills....
- Urbandale, IA (23 miles from Madrid, IA)
- 11 days ago
- Urbandale, IA (23 miles from Madrid, IA)
- 11 days ago
A client of Insight Globals is looking for an IT Support Analyst to join their team in Urbandale, IA. This primary responsibility of the candidate will be taking phone calls from a phone queue,...
Technical Support, Medical Imaging (HL7 and DICOM)
- Des Moines, IA (22 miles from Madrid, IA)
- 16 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 16 days ago
Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...
- Pleasant Hill, IA (23 miles from Madrid, IA)
- 21 days ago
- Pleasant Hill, IA (23 miles from Madrid, IA)
- 21 days ago
Overview Kemin is seeking an IT Help Desk Support Analyst to join our team in Des Moines, Iowa! This position provides customer support and maintenance within the corporate computing environment....
Service Desk Technician (Tier 1)
- Des Moines, IA (22 miles from Madrid, IA)
- 21 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Senior Technical Support Engineer
- Des Moines, IA (22 miles from Madrid, IA)
- 21 days ago
- Des Moines, IA (22 miles from Madrid, IA)
- 21 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Demographic Data for Madrid, IA
Moving to Madrid, IA? Find some basic demographic data about Madrid, IA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Madrid, IA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Madrid, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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