Help Desk Technician Remote & Hybrid Only Jobs in Indiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today,...
RemoteABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning The Other House in Latin) is proud to be home to 90% of the top 30 asset...
HybridCustomer Technical Support Specialist III (Western US)
- STERIS Corporation
- Avilla, IN
- 11 days ago
- Avilla, IN
- 11 days ago
Such work requires expert-level examination and analyzing of application, operating system, and network logs, diagnostics and metrics, as well as reading and analyzing source code and databases to identify...
RemoteSenior Desktop Support Technician
- B&W Operating LLC
- New Albany, IN
- 12 days ago
- New Albany, IN
- 12 days ago
Senior Desktop Support Technician B&W Operating LLC - 2.4 New Albany, IN Job Details Full-time $75,000 - $80,000 a year 13 hours ago Benefits Opportunities for advancement Qualifications Desktop...
HybridThese service requests and issues include but are not limited to supporting PC hardware, operating systems, software, mobile devices, executive support, conference room technology, printers and user...
RemoteLocation: Remote, USA. Candidate must be able to work EST hours. Salary Range: $70,000 - $80,000 Company Overview Performing over 80 million utility locates annually, USIC is the most trusted name...
RemoteAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
HybridTechnical Support Engineer (Service Desk Engineer)
- GadellNet Consulting Services, LLC.
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
Remote- CO-US DuCharme, McMillen & Associates Inc
- Fort Wayne, IN
- 30+ days ago
- Fort Wayne, IN
- 30+ days ago
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility...
Hybrid Internship- Evergreen Alliance Golf Limited LP dba Arcis Golf
- Portage, IN
- 45+ days ago
- Portage, IN
- 45+ days ago
Microsoft Operating System experience is required....
Hybrid- Crossroads YMCA
- Crown Point, IN
- 45+ days ago
- Crown Point, IN
- 45+ days ago
QUALIFICATIONS: High School Diploma or equivalent is required. 1 to 2 years minimum experience in technical support with computer hardware, operating systems, productivity software, Microsoft 356, networking...
RemoteDesktop Support Administrator III
- ABC Fitness Solutions
- Brazil, IN
- 45+ days ago
- Brazil, IN
- 45+ days ago
Junte-se a ABC Fitness e faca parte de uma cultura tao ambiciosa quanto autentica. Vamos transformar o futuro do fitness - juntos! Nossos Valores Best Life Acreditamos que um grande trabalho...
RemoteBasic Qualifications: 3+ years of Desktop Support experience including experience in Windows operating system environment. Preferred Skills: Solid client service skills....
Hybrid- Our Sunday Visitor
- Huntington, IN
- 45+ days ago
- Huntington, IN
- 45+ days ago
The Technical Support Specialist provides front-line technical support for OSVs electronic product offerings. This role is responsible for responding to customer inquiries, diagnosing issues, and...
HybridWhat you will do as the Help Desk Support Analyst: The requirements below are representative of the knowledge, skill, and/or ability required....
HybridDemographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Indiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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