Help Desk Technician Jobs in Portage, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Midwest Express Clinic
- Munster, IN (17 miles from Portage, IN)
- 12 days ago
- Munster, IN (17 miles from Portage, IN)
- 12 days ago
About the Company Provider of urgent and primary care centers for individuals in the Midwest, focused on an affordable approach to delivering urgent and primary care services. The Company's...
In Person- Toyota Material Handling North America
- East Chicago, IN (14 miles from Portage, IN)
- 18 days ago
- East Chicago, IN (14 miles from Portage, IN)
- 18 days ago
Join our Team as an IT SUPPORT TECHNICIAN!! The Role: We're seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer centric focus to the table. In this role,...
In Person- Community Healthcare System
- Munster, IN (17 miles from Portage, IN)
- 21 days ago
- Munster, IN (17 miles from Portage, IN)
- 21 days ago
Proven ability to troubleshoot and support Windows desktop operating systems. Experience supporting Microsoft Office, Outlook, and internet-based applications....
In PersonSystem Support Specialist (51258)
- HealthLinc, Inc
- Valparaiso, IN (13 miles from Portage, IN)
- 26 days ago
- Valparaiso, IN (13 miles from Portage, IN)
- 26 days ago
JOB RESPONSIBILITIES: Manages and resolves Issues including but not limited to Operating Systems, Applications, Laptops, Desktops, Printers, Networking and Phones....
In PersonBasic understanding of Windows operating systems, Microsoft 365, networking, printers, mobile devices, and common business applications....
In Person- Evergreen Alliance Golf Limited LP dba Arcis Golf
- Portage, IN
- 45+ days ago
- Portage, IN
- 45+ days ago
Microsoft Operating System experience is required....
Hybrid- Crossroads YMCA
- Crown Point, IN (15 miles from Portage, IN)
- 45+ days ago
- Crown Point, IN (15 miles from Portage, IN)
- 45+ days ago
QUALIFICATIONS: High School Diploma or equivalent is required. 1 to 2 years minimum experience in technical support with computer hardware, operating systems, productivity software, Microsoft 356, networking...
RemoteTechnical Support Representative
- Surf Internet
- La Porte, IN (22 miles from Portage, IN)
- 60+ days ago
- La Porte, IN (22 miles from Portage, IN)
- 60+ days ago
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue...
In PersonDemographic Data for Portage, IN
Moving to Portage, IN? Find some basic demographic data about Portage, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Portage, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Portage, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »