Help Desk Technician Jobs in New Carlisle, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representative
- La Porte, IN (14 miles from New Carlisle, IN)
- 7 days ago
- La Porte, IN (14 miles from New Carlisle, IN)
- 7 days ago
systems Ability to generate and read error logs and reports....
Senior Service Desk Technician
- South Bend, IN (12 miles from New Carlisle, IN)
- 9 days ago
- South Bend, IN (12 miles from New Carlisle, IN)
- 9 days ago
IT support specialists leverage their expertise with the Windows operating system to develop and deploy PCs, support day-to-day system performance, and prevent data loss and unauthorized access.The...
- Baroda, MI (17 miles from New Carlisle, IN)
- 16 days ago
- Baroda, MI (17 miles from New Carlisle, IN)
- 16 days ago
Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate...
- Notre Dame, IN (12 miles from New Carlisle, IN)
- 18 days ago
- Notre Dame, IN (12 miles from New Carlisle, IN)
- 18 days ago
Strong knowledge of current macOS and Windows operating systems. Strong knowledge of Microsoft Office software. Strong knowledge of Google Workspace....
Technical Support Specialist Contract: NewCarlisle, Indiana, US Salary Range: 18.00 - 20.00 | Per Hour Job Code: 360788 End Date: 2025-05-09 Days Left: 11 days, 22 hours left Position Details:...
Title: Technical Support Technician Location: New Carlisle, IN (Fully Onsite) Contract: 6 months Responsibility: The position responsibilities will include scaling support of several data center...
Technical Support Tech I (part of Allegis Group) 3.8 3.8 out of 5 stars New Carlisle, IN 46552 Description Provides support to end users on a variety of issues. Identifies researches and resolves...
Summer Helpdesk Assistant (2025 Summer)
- Notre Dame, IN (12 miles from New Carlisle, IN)
- 28 days ago
- Notre Dame, IN (12 miles from New Carlisle, IN)
- 28 days ago
The Summer Helpdesk Worker will provide front-line technology support to faculty and staff, assisting via phone, email, and walk-in traffic. Skills Needed: Comfort with technology Strong Customer...
- Michigan City, IN (19 miles from New Carlisle, IN)
- 30+ days ago
- Michigan City, IN (19 miles from New Carlisle, IN)
- 30+ days ago
Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills Knowledge of Network Equipments/Devices Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint...
- New Buffalo, MI (14 miles from New Carlisle, IN)
- 60+ days ago
- New Buffalo, MI (14 miles from New Carlisle, IN)
- 60+ days ago
SUMMARY: Responsible for providing the initial technical assistance, either via telephone or email with enterprise computer and technology users for the purpose of break/fix resolution, or...
Demographic Data for New Carlisle, IN
Moving to New Carlisle, IN? Find some basic demographic data about New Carlisle, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Carlisle, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Carlisle, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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