Help Desk Technician Jobs in Granger, IN

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-10 of 10 Jobs

Desktop Support Analyst

  • New Carlisle, IN (18 miles from Granger, IN)
  • 2 days ago
  • New Carlisle, IN (18 miles from Granger, IN)
  • 2 days ago

As a Desktop Support Analyst at Cleveland-Cliffs New Carlisle, you will be an integral part of the autonomous work teams that make up the New Carlisle quality, production, and maintenance...

DLiT Helpdesk Coordinator

  • Berrien Springs, MI (19 miles from Granger, IN)
  • 6 days ago
  • Berrien Springs, MI (19 miles from Granger, IN)
  • 6 days ago

Technical competencies N/A Interpersonal interactions Excellent people skills, with a passion for customer service Ability to work in a collaborative team Values diversity of thought, backgrounds, and...

PC Technician - Part Time

  • South Bend, IN (7 miles from Granger, IN)
  • 7 days ago
  • South Bend, IN (7 miles from Granger, IN)
  • 7 days ago

PC Technician - Part Time AM General LLC - 3.8 South Bend, IN Job Details Full-time Estimated: $37.8K - $45.1K a year 1 day ago Qualifications Microsoft PowerPoint Microsoft Excel Customer service...

Desktop Support Technician

  • Mishawaka, IN (7 miles from Granger, IN)
  • 9 days ago
  • Mishawaka, IN (7 miles from Granger, IN)
  • 9 days ago

Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience....

Computer Help Desk Student Technician (Fall 2025)

  • Dowagiac, MI (17 miles from Granger, IN)
  • 10 days ago
  • Dowagiac, MI (17 miles from Granger, IN)
  • 10 days ago

Posting Details Position Information Posting Number2020261-3 Job TitleComputer Help Desk Student Technician (Fall 2025) Pay Rate$12.48 per hour Job CategoryStudent DepartmentINFORMATION TECHNOLOGY...

BANK Deposit Application Support Analyst I

  • Middlebury, IN (21 miles from Granger, IN)
  • 12 days ago
  • Middlebury, IN (21 miles from Granger, IN)
  • 12 days ago

Are you a banker who can "talk tech"? Meaning are you someone who has worked or is working in the financial services industry who understands delivering exceptional customer service and is...

Help Desk Analyst

  • Granger, IN
  • 14 days ago
  • Granger, IN
  • 14 days ago

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement....

IT Field Support Technician

  • Goshen, IN (18 miles from Granger, IN)
  • 26 days ago
  • Goshen, IN (18 miles from Granger, IN)
  • 26 days ago

Familiarity with Windows operating systems, Microsoft Office 365, and iOS devices. Relevant certifications such as CompTIA A+ and Network+ are a plus....

IT Support Associate II, Ops Tech Solutions (OTS)

  • Bristol, IN (15 miles from Granger, IN)
  • 30+ days ago
  • Bristol, IN (15 miles from Granger, IN)
  • 30+ days ago

BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...

Technical Support Specialist I

  • Granger, IN
  • 90+ days ago
  • Granger, IN
  • 90+ days ago

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement....

Demographic Data for Granger, IN

Moving to Granger, IN? Find some basic demographic data about Granger, IN below.


Local
National
31,805
621
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Granger, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Granger, IN offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Granger, IN
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »