Help Desk Technician Jobs in Daleville, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Specialist 3.1 3.1 out of 5 stars 15710 W Commerce Rd, Daleville, IN 47334 First Merchants Bank is seeking a Help Desk Specialist to join our team! This position will provide helpdesk...
- Anderson, IN (13 miles from Daleville, IN)
- 6 days ago
- Anderson, IN (13 miles from Daleville, IN)
- 6 days ago
Provide technical assistance and training to end users on computer operating systems and Standard applications....
University Schools IT Support Technologist
- Muncie, IN (7 miles from Daleville, IN)
- 6 days ago
- Muncie, IN (7 miles from Daleville, IN)
- 6 days ago
Ensure all technology remains up to date and fully compatible with the operating systems required for state testing, maintaining seamless functionality, and compliance....
Monitoring Tech Support Specialist Bilingual Spanish
- Anderson, IN (13 miles from Daleville, IN)
- 90+ days ago
- Anderson, IN (13 miles from Daleville, IN)
- 90+ days ago
Benefits Information 1 Sun - Wed Bilingual 11:30 - 22:00 1 Wed - Sat Bilingual 2030 - 07:00 1 Sun - Wed Bilingual 18:30 - 05:00 1 Sun - Wed Bilingual 10:00 - 20:30 1 Sun - Wed Bilingual 20:30 -...
- Fishers, IN (23 miles from Daleville, IN)
- 30+ days ago
- Fishers, IN (23 miles from Daleville, IN)
- 30+ days ago
systems Management Software troubleshooting Mid-level Windows Scripting Organizational skills 1 year Cabling Communication skills PowerShell Help desk Full Job Description Who Are You?...
Demographic Data for Daleville, IN
Moving to Daleville, IN? Find some basic demographic data about Daleville, IN below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Daleville, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Daleville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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