Help Desk Technician Jobs in Anderson, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Westfield, IN (21 miles from Anderson, IN)
- 3 days ago
- Westfield, IN (21 miles from Anderson, IN)
- 3 days ago
Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Customer service, Technical support, Imaging, Windows, Deployment, Help desk support Additional Skills & Qualifications...
- Westfield, IN (21 miles from Anderson, IN)
- 3 days ago
- Westfield, IN (21 miles from Anderson, IN)
- 3 days ago
Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Customer service, Technical support, Imaging, Windows, Deployment, Help desk support Additional Skills & Qualifications...
- Westfield, IN (21 miles from Anderson, IN)
- 3 days ago
- Westfield, IN (21 miles from Anderson, IN)
- 3 days ago
Desktop Support Analyst Westfield, IN Technical Windows 10/11 Technical Support Troubleshooting Hardware Software Active Directory Image/Deploy Job Description Our healthcare client is committed...
IT Local Technical Support Specialist (Network)
- Westfield, IN (21 miles from Anderson, IN)
- 18 days ago
- Westfield, IN (21 miles from Anderson, IN)
- 18 days ago
systems, applications, and protocols Ability to troubleshoot and solve technical problems in a timely and effective manner Excellent communication and interpersonal skills Attention to detail and accuracy...
- Muncie, IN (21 miles from Anderson, IN)
- 28 days ago
- Muncie, IN (21 miles from Anderson, IN)
- 28 days ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
Benefits Information 1 Sun - Wed 10:00am - 8:30pm 1 Wed - Sat 10:00am - 8:30pm 2 Sun - Wed 3:00pm - 1:30am 1 Wed-Sat 3:00pm - 1:30am Full-time employees will enjoy a competitive benefits package...
- Muncie, IN (21 miles from Anderson, IN)
- 30+ days ago
- Muncie, IN (21 miles from Anderson, IN)
- 30+ days ago
systems and Office suite of applications.Minimum OtherStrong organizational skills and the ability to manage multiple projects; self-starter; detail oriented; excellent interpersonal skills to effectively...
Monitoring Tech Support Specialist Bilingual Spanish
- Anderson, IN
- 90+ days ago
- Anderson, IN
- 90+ days ago
Benefits Information 1 Wed-Sat; 11:30 - 22:00 1 Sun-Wed; 10:00 - 20:30 1 Wed-Sat; 17:30 - 04:00 1 Sun-Wed; 18:30 - 05:00 Full-time employees will enjoy a competitive benefits package with options...
Demographic Data for Anderson, IN
Moving to Anderson, IN? Find some basic demographic data about Anderson, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Anderson, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Anderson, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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