Help Desk Technician Jobs in Vernon Hills, IL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- North Chicago, IL (8 miles from Vernon Hills, IL)
- 3 hours ago
- North Chicago, IL (8 miles from Vernon Hills, IL)
- 3 hours ago
Position Overview: We are actively seeking a Level 2 Desktop Technician with a strong emphasis on hardware repair and break/fix support. This role is ideal for someone who enjoys hands-on...
- Elk Grove Village, IL (15 miles from Vernon Hills, IL)
- 18 hours ago
- Elk Grove Village, IL (15 miles from Vernon Hills, IL)
- 18 hours ago
This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chaintechnologies, including WMS, G2P, TMS, SCADA, and related logistics...
- Rosemont, IL (16 miles from Vernon Hills, IL)
- 22 hours ago
- Rosemont, IL (16 miles from Vernon Hills, IL)
- 22 hours ago
Job Summary Xenon arc is seeking an experienced IT Help Desk Technician to join our dynamic Technology team....
- Park Ridge, IL (16 miles from Vernon Hills, IL)
- 1 day ago
- Park Ridge, IL (16 miles from Vernon Hills, IL)
- 1 day ago
Strong SQL skills and proven ability to work directly with relational databases. Prior experience with enterprise integrations (REST/SOAP APIs, XML, JSON, batch processing)....
- Northbrook, IL (10 miles from Vernon Hills, IL)
- 1 day ago
- Northbrook, IL (10 miles from Vernon Hills, IL)
- 1 day ago
Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we...
Remote Work- Buffalo Grove, IL (4 miles from Vernon Hills, IL)
- 1 day ago
- Buffalo Grove, IL (4 miles from Vernon Hills, IL)
- 1 day ago
Company: Siemens Industry, Inc. Location: 1000 Deerfield Parkway, Buffalo Grove, IL 60089 Position Title: Technical Support Engineer Salary $110,165 - $132,700 / Year Hours: Monday - Friday, 8:00...
- Elk Grove Village, IL (15 miles from Vernon Hills, IL)
- 1 day ago
- Elk Grove Village, IL (15 miles from Vernon Hills, IL)
- 1 day ago
Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...
- Northbrook, IL (10 miles from Vernon Hills, IL)
- 2 days ago
- Northbrook, IL (10 miles from Vernon Hills, IL)
- 2 days ago
Job Summary Job Description JOB SUMMARY This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chain technologies, including WMS,...
- Lake Zurich, IL (4 miles from Vernon Hills, IL)
- 2 days ago
- Lake Zurich, IL (4 miles from Vernon Hills, IL)
- 2 days ago
IT Support Associate You will be an essential part of our US Technical Support Team supporting our local warehouse facilities users providing IT support to our end users for workstation...
Senior Azure Virtual Desktop Engineer/Architect Contract Duration: 6 Months+ Location: Fully Remote (CST Hours) Reason for Opening: Migration from Citrix to Azure Virtual Desktop (AVD) Overview:...
Remote Work- Oakbrook Terrace, IL (24 miles from Vernon Hills, IL)
- 2 days ago
- Oakbrook Terrace, IL (24 miles from Vernon Hills, IL)
- 2 days ago
Company Description Our client is located in Oabrook IL Job Description Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open...
Seeking a 2-Desktop Engineers, in Pleasant Prairie, WI.
- Pleasant Prairie, WI (20 miles from Vernon Hills, IL)
- 2 days ago
- Pleasant Prairie, WI (20 miles from Vernon Hills, IL)
- 2 days ago
Bachelor's degree preferred. 2+ years experience in help desk support and data center operations....
- Glenview, IL (12 miles from Vernon Hills, IL)
- 2 days ago
- Glenview, IL (12 miles from Vernon Hills, IL)
- 2 days ago
Company Description Halo Group is a premier provider of IT talent. We place technology experts within the teams of the worlds leading companies and help clients build innovative businesses that...
Help Desk Technician Responsibilities: Help desk support for a laptop refresh project Assist with 200+ laptops, replace old laptops with new ones Help users join the domain Install software updates...
Technical Support Specialist - HYBRID
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 5 days ago
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Demographic Data for Vernon Hills, IL
Moving to Vernon Hills, IL? Find some basic demographic data about Vernon Hills, IL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Vernon Hills, IL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Vernon Hills, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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