Help Desk Technician Jobs in Naperville, IL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Aurora, IL (6 miles from Naperville, IL)
- 5 hours ago
- Aurora, IL (6 miles from Naperville, IL)
- 5 hours ago
PC Network Support Technician 3 RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SCI TRAVEL: No Description At Northrop Grumman, our employees have incredible...
Remote Work- Bolingbrook, IL (5 miles from Naperville, IL)
- 15 hours ago
- Bolingbrook, IL (5 miles from Naperville, IL)
- 15 hours ago
Position Overview: We are seeking a motivated and customer-focused Helpdesk Technician to join a high-touch, fast-paced IT support team. This role is ideal for individuals with retail experience...
Remote Work- Elk Grove Village, IL (18 miles from Naperville, IL)
- 19 hours ago
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 19 hours ago
This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chaintechnologies, including WMS, G2P, TMS, SCADA, and related logistics...
Regional IT Support Analyst (10063)
- Alsip, IL (21 miles from Naperville, IL)
- 23 hours ago
- Alsip, IL (21 miles from Naperville, IL)
- 23 hours ago
systems and deployment tools (SCCM, Intune) Fortinet hardware exposure ServiceNow, Lansweeper, Bomgar Preferred: Workstation imaging experience Familiarity with SCCM, Intune, and mobile device management...
- Rosemont, IL (19 miles from Naperville, IL)
- 23 hours ago
- Rosemont, IL (19 miles from Naperville, IL)
- 23 hours ago
Job Summary Xenon arc is seeking an experienced IT Help Desk Technician to join our dynamic Technology team....
- Glendale Heights, IL (7 miles from Naperville, IL)
- 1 day ago
- Glendale Heights, IL (7 miles from Naperville, IL)
- 1 day ago
The IT Helpdesk Technician is a critical member of our Information Technology team, responsible for troubleshooting and resolving technical issues across a variety of devices and systems. You will...
- Park Ridge, IL (22 miles from Naperville, IL)
- 1 day ago
- Park Ridge, IL (22 miles from Naperville, IL)
- 1 day ago
Strong SQL skills and proven ability to work directly with relational databases. Prior experience with enterprise integrations (REST/SOAP APIs, XML, JSON, batch processing)....
Customer Technology Support Specialist
- Romeoville, IL (9 miles from Naperville, IL)
- 1 day ago
- Romeoville, IL (9 miles from Naperville, IL)
- 1 day ago
at AMERISOURCEBERGEN SERVICES CORPORATION in Romeoville, Illinois, United States Job Description Our team members are at the heart of everything we do. At Cencora, we are united in our...
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 2 days ago
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 2 days ago
Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...
- Oakbrook Terrace, IL (11 miles from Naperville, IL)
- 3 days ago
- Oakbrook Terrace, IL (11 miles from Naperville, IL)
- 3 days ago
Company Description Our client is located in Oabrook IL Job Description Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open...
Platform Support Engineer (Amazon Connect & Salesforce CRM)
- Naperville, IL
- 3 days ago
- Naperville, IL
- 3 days ago
About Evolutyz Corp: Evolutyz Corp, a vibrant, award-winning, woman-owned IT consulting firm headquartered in Naperville, IL. We are passionate about innovation and committed to driving business...
Technical Support Specialist - HYBRID
- Schaumburg, IL (18 miles from Naperville, IL)
- 6 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 6 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Help Desk Administrator (Hybrid, Schaumburg, IL)
- Schaumburg, IL (18 miles from Naperville, IL)
- 6 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 6 days ago
Experience managing and maintaining the following operating systems: Windows 10,11 iPhone iOS, and Android....
Proficient in Apple and PC client functions in networked environments, various operating systems, and network applications like Microsoft Office....
- Schaumburg, IL (18 miles from Naperville, IL)
- 7 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 7 days ago
Desktop Support Schaumburg, IL 1 Contract To Hire Information Technology Highlights Job Number BH_1004865 Job Type Contract To Hire Description Innova Solutions is immediately hiring for a Desktop...
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Naperville, IL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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