Help Desk Technician Jobs in Buffalo Grove, IL

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 150 Jobs

Desktop Support Tech

  • North Chicago, IL (11 miles from Buffalo Grove, IL)
  • 3 hours ago
  • North Chicago, IL (11 miles from Buffalo Grove, IL)
  • 3 hours ago

Position Overview: We are actively seeking a Level 2 Desktop Technician with a strong emphasis on hardware repair and break/fix support. This role is ideal for someone who enjoys hands-on...

Senior Technical Support Specialist

  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 11 hours ago
  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 11 hours ago

What You Will Do: GFT is seeking a Senior Technical Support Specialist to join our IT Services team! This role can be fully remote, however candidates must reside in the United States. GFT’s...

Remote Work

Clinical Applications Support Analyst

  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 17 hours ago
  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 17 hours ago

Return to selected search result Clinical Applications Support Analyst Apply locations SD, Sioux Falls time type Full time posted on Posted Today job requisition id R-0232465 Sanford Health is one...

Desktop Technician

  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 17 hours ago
  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 17 hours ago

Desktop Technician Desktop Support Chicago, Illinois Contract Aug 26, 2025 Desktop Technician Primary Location: Chicago, Illinois Hybrid position V-Soft Consulting is currently hiring for a...

Sr. Systems Support Engineer

  • Elk Grove Village, IL (11 miles from Buffalo Grove, IL)
  • 18 hours ago
  • Elk Grove Village, IL (11 miles from Buffalo Grove, IL)
  • 18 hours ago

This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chaintechnologies, including WMS, G2P, TMS, SCADA, and related logistics...

Junior Help Desk Assistant

  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 20 hours ago
  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 20 hours ago

Day-to-Day Responsibilities Provide over-the-phone help desk support for local and remote users....

Help Desk Technician

  • Rosemont, IL (12 miles from Buffalo Grove, IL)
  • 22 hours ago
  • Rosemont, IL (12 miles from Buffalo Grove, IL)
  • 22 hours ago

Job Summary Xenon arc is seeking an experienced IT Help Desk Technician to join our dynamic Technology team....

IT Helpdesk Technician

  • Glendale Heights, IL (21 miles from Buffalo Grove, IL)
  • 1 day ago
  • Glendale Heights, IL (21 miles from Buffalo Grove, IL)
  • 1 day ago

The IT Helpdesk Technician is a critical member of our Information Technology team, responsible for troubleshooting and resolving technical issues across a variety of devices and systems. You will...

Production Support Engineer

  • Park Ridge, IL (11 miles from Buffalo Grove, IL)
  • 1 day ago
  • Park Ridge, IL (11 miles from Buffalo Grove, IL)
  • 1 day ago

Strong SQL skills and proven ability to work directly with relational databases. Prior experience with enterprise integrations (REST/SOAP APIs, XML, JSON, batch processing)....

Zscaler Operations Support Specialist

  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 1 day ago
  • Chicago, IL (23 miles from Buffalo Grove, IL)
  • 1 day ago

Akkodis is seeking a Zscaler Operations Support Specialist for a contract with a client in Chicago, IL/ Rolling Meadows, IL. Candidates must have hands-on experience with Zscaler architecture,...

Service Desk Technician

  • Northbrook, IL (6 miles from Buffalo Grove, IL)
  • 1 day ago
  • Northbrook, IL (6 miles from Buffalo Grove, IL)
  • 1 day ago

Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we...

Remote Work

Technical Support Engineer

  • Buffalo Grove, IL
  • 1 day ago
  • Buffalo Grove, IL
  • 1 day ago

Company: Siemens Industry, Inc. Location: 1000 Deerfield Parkway, Buffalo Grove, IL 60089 Position Title: Technical Support Engineer Salary $110,165 - $132,700 / Year Hours: Monday - Friday, 8:00...

Technical Support Specialist

  • Elk Grove Village, IL (11 miles from Buffalo Grove, IL)
  • 1 day ago
  • Elk Grove Village, IL (11 miles from Buffalo Grove, IL)
  • 1 day ago

Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...

Sr. Systems Support Engineer

  • Northbrook, IL (6 miles from Buffalo Grove, IL)
  • 2 days ago
  • Northbrook, IL (6 miles from Buffalo Grove, IL)
  • 2 days ago

Job Summary Job Description JOB SUMMARY This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chain technologies, including WMS,...

IT Support Associate

  • Lake Zurich, IL (5 miles from Buffalo Grove, IL)
  • 2 days ago
  • Lake Zurich, IL (5 miles from Buffalo Grove, IL)
  • 2 days ago

IT Support Associate You will be an essential part of our US Technical Support Team supporting our local warehouse facilities users providing IT support to our end users for workstation...

Demographic Data for Buffalo Grove, IL

Moving to Buffalo Grove, IL? Find some basic demographic data about Buffalo Grove, IL below.

Local
National
43,227
1,462
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Buffalo Grove, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Buffalo Grove, IL offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Buffalo Grove, IL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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