Help Desk Technician Jobs in Aurora, IL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
at Phonak in Aurora, Illinois, United States Job Description Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love...
Senior Support Engineer - Mainframe
- Warrenville, IL (4 miles from Aurora, IL)
- 12 hours ago
- Warrenville, IL (4 miles from Aurora, IL)
- 12 hours ago
Job Description: This position is responsible for providing mainframe technical support for the Endevor product....
- Warrenville, IL (4 miles from Aurora, IL)
- 12 hours ago
- Warrenville, IL (4 miles from Aurora, IL)
- 12 hours ago
Knowledge of JCL, JES2, USS, RACF, XES, HCD, DFSMS, SMP/E, TCP/IP, ISPF, SDSF, WLM, REXX/CLIST z/OS operating system software diagnostic and troubleshooting skills, GTF Traces, IPCS....
Ensuring all operating systems are up to date. Providing AV support during team all hand meetings Pay and Benefits The pay range for this position is $25.00 - $34.00/hr....
- Downers Grove, IL (12 miles from Aurora, IL)
- 1 day ago
- Downers Grove, IL (12 miles from Aurora, IL)
- 1 day ago
LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly....
Remote - Technology Technical Support Representative
- Oak Brook, IL (17 miles from Aurora, IL)
- 3 days ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 3 days ago
. + Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. + Demonstrate advanced product knowledge and he ability...
Remote WorkTransmission Support Engineer/Technician
- Forest Park, IL (23 miles from Aurora, IL)
- 3 days ago
- Forest Park, IL (23 miles from Aurora, IL)
- 3 days ago
Transmission Support Engineer/Technician Protection Communications Field Support This posting serves to fill one Engineer/Technician position within the TM&S (Transmission Maintenance and Support)...
Apple Genius - IT Support Technician
- Naperville, IL (6 miles from Aurora, IL)
- 3 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 3 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
- Naperville, IL (6 miles from Aurora, IL)
- 3 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 3 days ago
Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution....
- Schaumburg, IL (19 miles from Aurora, IL)
- 3 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 3 days ago
Be detail-oriented Show experience with Windows operating systems, Office 365, and general desktop applications Demonstrate the ability to multi-task Have the ability to lift and/or carry up to 35 lbs...
Help Desk Specialist INTL Brazil 4a224ef7
- Naperville, IL (6 miles from Aurora, IL)
- 4 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 4 days ago
at Insight Global, LLC in Naperville, Illinois, United States Job Description Job Description Position Overview Ecolab is seeking a highly qualified professional to join our Help Desk EGIC team....
- Elgin, IL (15 miles from Aurora, IL)
- 4 days ago
- Elgin, IL (15 miles from Aurora, IL)
- 4 days ago
Position Type: Middle School Teacher/ Computer Tech Date Posted: 4/26/2025 Location: Abbott Middle School Date Available: 08/06/2025 Closing Date: Until Filled Position / Title: Teacher...
at Phonak in Aurora, Illinois, United States Job Description Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love...
at Phonak in Aurora, Illinois, United States Job Description Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love...
Client Support Specialist - Payroll
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 6 days ago
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 6 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Aurora, IL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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