Help Desk Technician Jobs in Nampa, ID
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Engineer INTL India ce58656d
- Garden City, ID (18 miles from Nampa, ID)
- 20 hours ago
- Garden City, ID (18 miles from Nampa, ID)
- 20 hours ago
at Insight Global, LLC in Garden City, Idaho, United States Job Description Job Description We are looking for a cloud network administrator/advanced technical support engineer to support a client...
- Meridian, ID (10 miles from Nampa, ID)
- 3 days ago
- Meridian, ID (10 miles from Nampa, ID)
- 3 days ago
Proficiency with operating systems including Microsoft Windows, iOS, Chrome OS; knowledge of Unix/Linux and MacOS is advantageous....
- Boise, ID (20 miles from Nampa, ID)
- 4 days ago
- Boise, ID (20 miles from Nampa, ID)
- 4 days ago
Duration: 6-12+ Months Contract with possible extension Job Description: Summary: Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User...
- Boise, ID (20 miles from Nampa, ID)
- 6 days ago
- Boise, ID (20 miles from Nampa, ID)
- 6 days ago
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
Help Desk Analyst - Tier 1 (Night)
- Boise, ID (20 miles from Nampa, ID)
- 6 days ago
- Boise, ID (20 miles from Nampa, ID)
- 6 days ago
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
Help Desk Analyst - Tier 1 (Day)
- Boise, ID (20 miles from Nampa, ID)
- 8 days ago
- Boise, ID (20 miles from Nampa, ID)
- 8 days ago
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
- Boise, ID (20 miles from Nampa, ID)
- 9 days ago
- Boise, ID (20 miles from Nampa, ID)
- 9 days ago
+ General Operating System Knowledge?? + General Networking knowledge?? + General Software Knowledge (Installation, Configuration, Migration, Removal)??...
Senior Endpoint and Virtual Desktop Engineer
- Boise, ID (20 miles from Nampa, ID)
- 10 days ago
- Boise, ID (20 miles from Nampa, ID)
- 10 days ago
at CompuCom in Boise, Idaho, United States Job Description The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of...
- Meridian, ID (10 miles from Nampa, ID)
- 10 days ago
- Meridian, ID (10 miles from Nampa, ID)
- 10 days ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Advanced Technical Support Specialist
- Boise, ID (20 miles from Nampa, ID)
- 10 days ago
- Boise, ID (20 miles from Nampa, ID)
- 10 days ago
at Cornerstone onDemand in Boise, Idaho, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...
National Support Engineer - NATIO003011-00001
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...
- Boise, ID (20 miles from Nampa, ID)
- 16 days ago
- Boise, ID (20 miles from Nampa, ID)
- 16 days ago
at Koniag Government Services in Boise, Idaho, United States Job Description Help Desk Technician Boise, ID, USA Req #138 Wednesday, April 9, 2025 Tuknik Government Services ( TGS ), a Koniag Government...
Channel Sales Support Engineer - IP Video (Northwe
- Boise, ID (20 miles from Nampa, ID)
- 19 days ago
- Boise, ID (20 miles from Nampa, ID)
- 19 days ago
Channel Sales Support Engineer - IP Video (Northwe at Motorola Solutions Inc. in Boise, Idaho, United States Job Description Company Overview At Motorola Solutions, we believe that everything...
Demographic Data for Nampa, ID
Moving to Nampa, ID? Find some basic demographic data about Nampa, ID below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Nampa, ID
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nampa, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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