Help Desk Technician Jobs in Idaho
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Engineer INTL India ce58656d
- Garden City, ID
- 12 hours ago
- Garden City, ID
- 12 hours ago
at Insight Global, LLC in Garden City, Idaho, United States Job Description Job Description We are looking for a cloud network administrator/advanced technical support engineer to support a client...
Scion Technology has been engaged to lead an IT Support Specialist search on behalf of our client, a successful and established company in the technology sector. Our client is located in Coeur...
Proficiency with operating systems including Microsoft Windows, iOS, Chrome OS; knowledge of Unix/Linux and MacOS is advantageous....
Duration: 6-12+ Months Contract with possible extension Job Description: Summary: Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User...
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
+ General Operating System Knowledge?? + General Networking knowledge?? + General Software Knowledge (Installation, Configuration, Migration, Removal)??...
at CompuCom in Boise, Idaho, United States Job Description The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of...
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
at Cornerstone onDemand in Boise, Idaho, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...
Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America’s...
at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »