Help Desk Technician Jobs in Boise, ID
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Garden City, ID (3 miles from Boise, ID)
- 17 hours ago
- Garden City, ID (3 miles from Boise, ID)
- 17 hours ago
IT Service Desk Analyst Applications are now being accepted for the position of IT Service Desk Analyst in the IT Department. This is a non-exempt position with a starting wage of: $22.80 - $26.30...
systems; Knowledge of PC hardware....
- Kuna, ID (15 miles from Boise, ID)
- 3 days ago
- Kuna, ID (15 miles from Boise, ID)
- 3 days ago
Intern Technology Assistant Kuna Joint School District 3 TECHNOLOGY DEPARTMENT - Kuna, Idaho This job is also posted in Kuna Joint School District 3 Job Details Job ID:5350823 Application...
at Oracle in Boise, Idaho, United States Job Description Job Description Global SaaS & Apps UL Delivery organization is a global, innovative, open-minded, and diverse team of highly skilled techno...
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Provider Network Support Specialist
- Meridian, ID (10 miles from Boise, ID)
- 6 days ago
- Meridian, ID (10 miles from Boise, ID)
- 6 days ago
['Manpower', '4.1', 'Provider Network Support Specialist', 'Sign in to apply', 'Meridian, ID', '', '$37.50', '\xa0', 'Per Hour', '\xa0', '(Employer provided)'][]
at GovCIO in Boise, Idaho, United States Job Description Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be...
Remote Work- Meridian, ID (10 miles from Boise, ID)
- 12 days ago
- Meridian, ID (10 miles from Boise, ID)
- 12 days ago
at Ada County in Meridian, Idaho, United States Job Description Field Support Technician I Salary $27.15 Hourly Location Meridian, ID Job Type Full-Time with Benefits Job Number 02679 Department...
Technical Support Representative - Remote (Bilingual: Spanish/English)
- Boise, ID
- 12 days ago
- Boise, ID
- 12 days ago
at Concentrix in Boise, Idaho, United States Job Description Job Title: Technical Support Representative Remote (Bilingual: Spanish/English) Job Description JOB DESCRIPTION The Technical Support...
Remote WorkProficient in performing break/fix, installations, patching, and upgrades; Working knowledge of PC desktop operating systems and applications; Working knowledge of Internet related equipment; Strong...
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity....
- Eagle, ID (13 miles from Boise, ID)
- 13 days ago
- Eagle, ID (13 miles from Boise, ID)
- 13 days ago
We are seeking a detail-oriented and customer-focused Technical Support Technician to join our team. This role serves as the primary point of contact for technical assistance, troubleshooting, and...
Assist with troubleshooting operating systems and application-level issues. Training & Mentorship: Provide training and guidance to clients on system usage and best practices....
- Nampa, ID (20 miles from Boise, ID)
- 18 days ago
- Nampa, ID (20 miles from Boise, ID)
- 18 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Support all NSD PCs and peripherals Support all NSD Server Systems Understand Operating System Deployment best practices Understand Application Deployment best...
at Amazon in Boise, Idaho, United States Job Description Description At eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and...
Demographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Boise, ID
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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