Help Desk Technician Jobs in Boise, ID
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
. - Install and support a variety of PC operating systems. - Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets...
Remoteat Oracle in Boise, Idaho, United States Job Description Job Description Responsible for providing the first line of on-site field system support that includes hardware, software, software...
In Personat Canon USA & Affiliates in Boise, Idaho, United States Job Description Remote Support Engineer XR/VL req1698 OVERVIEW The Customer Solutions Center ( CSC ) Remote Support Engineer plays a...
Remoteat Canon USA & Affiliates in Boise, Idaho, United States Job Description Remote Support Engineer CT/MR/VL req1693 OVERVIEW The Customer Solutions Center ( CSC ) Remote Support Engineer plays a...
Remote- Kodeva LLC
- Nampa, ID (20 miles from Boise, ID)
- 4 days ago
- Nampa, ID (20 miles from Boise, ID)
- 4 days ago
Role: L1 Desktop Support Engineer Duration: 6 + months Locations : Nampa, Idaho, USA Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or...
In Personat Oracle in Boise, Idaho, United States Job Description Job Description Preferably based in one of the following locations: + Orlando, FL + Kansas City, MO + Nashville, TN Description As a...
Hybridat Cognizant in Boise, Idaho, United States Job Description Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please...
Remotesystems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
In PersonParticipates in on the job training as necessary to perform Help Desk Technician duties. Answer calls and emails regarding incidents, requests or information from WinCo Foods users....
In PersonSummary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance...
In Person- Thomas Cuisine Management
- Meridian, ID (10 miles from Boise, ID)
- 12 days ago
- Meridian, ID (10 miles from Boise, ID)
- 12 days ago
REAL Food re-fined. Helpdesk Technician | Location: Meridian, ID 83642 Compensation: $25+ per hour DOE | Full-Time Schedule: Monday-Friday, 8:30am-5:30pm MDT (occasional extended shifts may be...
In Person- West Ada School District
- Meridian, ID (10 miles from Boise, ID)
- 12 days ago
- Meridian, ID (10 miles from Boise, ID)
- 12 days ago
and printer management; Data and Operating system theory and design....
In PersonOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation...
In Person- Management and Training Corporation
- Nampa, ID (20 miles from Boise, ID)
- 15 days ago
- Nampa, ID (20 miles from Boise, ID)
- 15 days ago
Wage - $55,000 annually Schedule - Full Time, 8hr shifts, Monday - Friday Our staff also enjoy these benefits: Health, dental, vision, prescription drug, and life insurance Short & long-term...
In Person Full TimeTechnical Support Team Lead Apply for this job world-globe-glyph Gowen Field, ID / Full-time Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Gowen Field,...
In PersonDemographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Boise, ID
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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