Help Desk Technician Jobs in Fort Shafter, HI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
JMSC-IP System Support Specialist/WARSIM Tech - SECRET clearance required
- Schofield, HI (16 miles from Fort Shafter, HI)
- 15 hours ago
- Schofield, HI (16 miles from Fort Shafter, HI)
- 15 hours ago
Manages the functionality and efficiency of a group of computers running on one or more operating systems. Maintains the integrity and security of servers and systems....
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 3 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 3 days ago
Support Microsoft and Apple operating systems for the end users and executives....
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
IT Support Technician Job Poster : Jobs Skills:Support | Location: Honolulu, Hawaii, United States Of America Views:8 IT Support Technician with solid experience in Microsoft Windows environments,...
Help Desk Analyst - Tier 1 (Swing)
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Advanced Technical Support Specialist
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
SITEC - Help Desk Specialist (JNY) Camp H.M. Smith, HI
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 13 days ago
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 13 days ago
Specialized experience includes the management of helpdesks in a multi-user environment, a comprehensive understanding of PC operating systems, an in-depth knowledge of network and electronic mail operations...
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 13 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 13 days ago
First Hawaiian Bank is currently seeking a flexible and detail-oriented Help Desk Technician I to join our Help Desk team....
- Kapolei, HI (12 miles from Fort Shafter, HI)
- 14 days ago
- Kapolei, HI (12 miles from Fort Shafter, HI)
- 14 days ago
SMX is seeking a knowledgeable and motivated IT Support Generalist to join our Enterprise IT team onsite at our Kapolei, Hawaii location. This position plays a crucial role in supporting local...
Secret Deployed Support Specialist
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 14 days ago
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 14 days ago
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
Help Desk Support Specialist/IT Certified Professional (Peal Har NEW
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 17 days ago
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 17 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 17 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 17 days ago
Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems....
Help Desk Support Service Specialist - Intermediate - TS/SCI req NEW
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 20 days ago
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 20 days ago
Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT....
Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fort Shafter, HI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Shafter, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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