Help Desk Technician Jobs in Hawaii
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Description Serves as first level support of non-routine events and incidents (local IT store operations or HQ Exchange data center). Safeguards physical access to Exchange restricted data,...
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a...
Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to...
ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point....
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
TEKsystems is seeking for a motivated Jr. Systems Administrator eager to grow with a dynamic and supportive team. Key Skills Needed: Windows Server (monitor and manage) Active Directory & Group...
Company Overview By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for...
EMR Application Support Analyst Full Time A Professional Waianae, HI, US 2 days ago Requisition ID: 3356 Salary Range: $65,000.00 To $75,000.00 Annually POSITION SUMMARY: The EMR Application...
IT Customer Support Analyst Individual Contributor Bonus Eligible Honolulu, HI, US 2 days ago Requisition ID: 2930 Salary Range: $21.00 To $36.00 Hourly Primary Purpose of Job Provides technical...
Title: Admin & Fiscal Support Spec Position Number: 0097266T Hiring Unit: Institute for Astronomy Location: Hilo, Hawaii Date Posted: May 28, 2025 Closing Date: June 12, 2025 Band: A Salary :...
Title: Academic Support Specialist Position Number: 0097049T Hiring Unit: College of Natural & Health Sciences, School of Nursing Location: UH Hilo Date Posted: May 20, 2025 Closing Date:...
First Hawaiian Bank is currently seeking a flexible and detail-oriented Help Desk Technician I to join our Help Desk team....
Title: Admin & Fiscal Support Specialist Position Number: 0097266T Hiring Unit: Institute for Astronomy Location: Hilo, Hawaii Date Posted: April 9, 2025 Closing Date: April 24, 2025 Band: A...
Title: Media Technician Support Specialist Position Number: 0081759 Hiring Unit: Information Technology Location: Kahului, Maui Date Posted: March 27, 2025 Closing Date: April 11, 2025 Salary:...
Administrative & Fiscal Support Specialist (0096538)
- Honolulu, HI
- 90+ days ago
- Honolulu, HI
- 90+ days ago
Title: Administrative & Fiscal Support Specialist Position Number: 0096538 Hiring Unit: College of Social Sciences - Dean's Office Location: Manoa Date Posted: March 19, 2025 Closing Date: April...
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Hawaii
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles

5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »