Help Desk Technician Jobs in Hawaii
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Support Service Specialist - Intermediate TS/SCI required
- Honolulu, HI
- 30+ days ago
- Honolulu, HI
- 30+ days ago
Handles problem that the first-tier of help desk support is unable to resolve....
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Help Desk Analyst Marathon TS Inc View Employer's ProfileFOLLOW EMPLOYER Today Secret Unspecified Unspecified IT - Support Pearl Harbor (ON-SITE/OFFICE) Help Desk Analyst Pearl Harbor, HI (Onsite)...
TEKsystems is looking for an IT Operations Specialist Onsite (Intermediate Level) In this role, you'll help maintain, improve, and monitor the company's IT systems and applications, with a primary...
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
ATA Services, Inc., is looking for two full-time IT Support Technicians to work with our client Hawaii's State Hospital in Kaneohe. Please review the details listed below: Hourly Rate: $25.48...
Skills Help desk support, Customer service, Hardware troubleshooting, End user support, Active directory, Windows 10, Imaging Additional Skills & Qualifications Must live on Maui....
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
What We Are Looking For HFA is seeking a motivated and customer-oriented Tier 1 IT Help Desk Support Agent to join our dynamic IT team....
Handles problems that the first tier of help desk support is unable to resolve....
Handles problems that the first tier of help desk support is unable to resolve....
Provide help desk support and shall receive, analyze, troubleshoot, and resolve all incidents across multiple Enterprise Services and application teams....
Candidates should be proficient with Microsoft operating systems and familiar with tools such as Microsoft 365, Teams, SharePoint, and Exchange....
Decision Support Specialist I, School Process and Analysis Section, 603761
- Honolulu, HI
- 12 days ago
- Honolulu, HI
- 12 days ago
APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS TYPE OF APPOINTMENT ISSUED: This position is included in the Educational Officers' Bargaining Unit and will be...
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hawaii
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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