Help Desk Technician Jobs in Suwanee, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA
- Conyers, GA (24 miles from Suwanee, GA)
- 11 hours ago
- Conyers, GA (24 miles from Suwanee, GA)
- 11 hours ago
Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA Role: Help Desk Analyst 1 with call Center EXP Location: 2206 East View Parkway Conyers, GA 30013 Hybrid Long term contract Share the...
Bilingual Helpdesk Support (Spanish)
- Conyers, GA (24 miles from Suwanee, GA)
- 11 hours ago
- Conyers, GA (24 miles from Suwanee, GA)
- 11 hours ago
Bilingual Helpdesk Support (Spanish) Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call...
- Conyers, GA (24 miles from Suwanee, GA)
- 11 hours ago
- Conyers, GA (24 miles from Suwanee, GA)
- 11 hours ago
Help Desk Analyst Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description:...
Senior Technical Support Engineer
- Alpharetta, GA (12 miles from Suwanee, GA)
- 12 hours ago
- Alpharetta, GA (12 miles from Suwanee, GA)
- 12 hours ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Technical Skills * Basic understanding of Windows and macOS operating systems. * Familiarity with Microsoft Office 365 applications. * Knowledge of basic networking concepts (Wi-Fi, VPN, IP addresses...
Call Center Help Desk Support - Onsite Interview
- Lithonia, GA (22 miles from Suwanee, GA)
- 1 day ago
- Lithonia, GA (22 miles from Suwanee, GA)
- 1 day ago
Call Center Help Desk Support - Onsite Interview Requirements: 2 or more years providing Help Desk support for Outlook, MS Office, Windows 7/10....
Spanish Help Desk Analyst- Need only Local to Georgia
- Conyers, GA (24 miles from Suwanee, GA)
- 3 days ago
- Conyers, GA (24 miles from Suwanee, GA)
- 3 days ago
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer...
- Conyers, GA (24 miles from Suwanee, GA)
- 3 days ago
- Conyers, GA (24 miles from Suwanee, GA)
- 3 days ago
Help Desk Analyst 1 ( Minimum Qualifications: High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center...
Technical Product Support Specialist
- Alpharetta, GA (12 miles from Suwanee, GA)
- 4 days ago
- Alpharetta, GA (12 miles from Suwanee, GA)
- 4 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Level 2 Product Support Engineer
- Alpharetta, GA (12 miles from Suwanee, GA)
- 4 days ago
- Alpharetta, GA (12 miles from Suwanee, GA)
- 4 days ago
An employer is looking for a Level 2 Production Support analyst to resolve incidents escalated from level 1 and can develop code, troubleshoot code, resolve code. This is a member facing...
- Conyers, GA (24 miles from Suwanee, GA)
- 4 days ago
- Conyers, GA (24 miles from Suwanee, GA)
- 4 days ago
HELP DESK ANALYST IN Conyers, GA, USA! Date Posted: 06/09/2025 Hiring Organization: Rose International Position Number: 483859 Industry: Government/Staffing Job Title: Help Desk Analyst Job...
- Alpharetta, GA (12 miles from Suwanee, GA)
- 4 days ago
- Alpharetta, GA (12 miles from Suwanee, GA)
- 4 days ago
Are you keen to grow your career? Do you have exceptional technical support expertise? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our...
- Conyers, GA (24 miles from Suwanee, GA)
- 6 days ago
- Conyers, GA (24 miles from Suwanee, GA)
- 6 days ago
Job Responsibilities Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides technical...
Senior Field Support Specialist
- Conyers, GA (24 miles from Suwanee, GA)
- 8 days ago
- Conyers, GA (24 miles from Suwanee, GA)
- 8 days ago
Our Story : Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by...
Operations Support Engineer (VDI) - Career
- Alpharetta, GA (12 miles from Suwanee, GA)
- 17 days ago
- Alpharetta, GA (12 miles from Suwanee, GA)
- 17 days ago
As a Platform Engineer (VDI) you will have the challenge of implementing, and supporting appropriate virtual desktop solutions for Equifax using Citrix Virtual Apps and Desktop (v1912 and later...
Demographic Data for Suwanee, GA
Moving to Suwanee, GA? Find some basic demographic data about Suwanee, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Suwanee, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Suwanee, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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