Help Desk Technician Jobs in Newnan, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Logistics Program Support Specialist
- Peachtree City, GA (16 miles from Newnan, GA)
- 4 days ago
- Peachtree City, GA (16 miles from Newnan, GA)
- 4 days ago
LOGISTICS PROGRAM SUPPORT SPECIALIST IN PEACHTREE CITY, GA, USA! Date Posted: 06/11/2025 Hiring Organization: Rose International Position Number: 484043 Industry: IT Company Job Title: Logistics...
Hello! ABBTECH Professional Resources and our partner Dell, are looking for 3 **Computer Technicians** for a project in **Newnan, GA.** If you or someone you know is interested, please apply with...
- Fayetteville, GA (23 miles from Newnan, GA)
- 10 days ago
- Fayetteville, GA (23 miles from Newnan, GA)
- 10 days ago
This opportunity will be working 6 AM- 6 PM 3x days a week, a rotating 36/48 hour work week. Responsibilities Install, configure, and maintain servers, racks, switches, and other hardware. Monitor...
Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test...
Demographic Data for Newnan, GA
Moving to Newnan, GA? Find some basic demographic data about Newnan, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Newnan, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Newnan, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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