Help Desk Technician Jobs in Lithia Springs, GA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 92 Jobs

Full/Time Rotating Help Desk Technician (Chattanooga, TN)

Atlanta, GA (14 miles from Lithia Springs, GA)
17 hours ago

Atlanta, GA (14 miles from Lithia Springs, GA)
17 hours ago

Tasks Role - 100% onsite in Chattanooga, TN Operative responsibility in incident, problem, and configuration management in support of our client's Production environment. To support the IT...

Technical Support Engineer

Atlanta, GA (14 miles from Lithia Springs, GA)
17 hours ago

Atlanta, GA (14 miles from Lithia Springs, GA)
17 hours ago

At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their...

Remote Work

IT Support & Services Analyst

Atlanta, GA (14 miles from Lithia Springs, GA)
22 hours ago

Atlanta, GA (14 miles from Lithia Springs, GA)
22 hours ago

Job TitleIT Support & Services Analyst Job DescriptionIn support of Sage's vision, the IT function has moved to a single global operating model. Sage has also moved to a hybrid working model that...

Desktop Support Technician

Atlanta, GA (14 miles from Lithia Springs, GA)
22 hours ago

Atlanta, GA (14 miles from Lithia Springs, GA)
22 hours ago

development and/or printer maintenance services to restore service and/or identify and correct core problem Assist in developing and documenting improvements to current processes, creating/updating...

FIS Product Support Specialist II- Accounting Systems

Atlanta, GA (14 miles from Lithia Springs, GA)
23 hours ago

Atlanta, GA (14 miles from Lithia Springs, GA)
23 hours ago

Meridian Cooperative is looking for an FIS Product Support Specialist II to join our Accounting Product Support Team. If you're passionate about problem-solving, love supporting customers, and...

Lead Operational Support Engineer

Atlanta, GA (14 miles from Lithia Springs, GA)
1 day ago

Atlanta, GA (14 miles from Lithia Springs, GA)
1 day ago

patterns and their application Fluency in developing and understanding sequence diagrams, class models, etc....

Helpdesk Support

Atlanta, GA (14 miles from Lithia Springs, GA)
1 day ago

Atlanta, GA (14 miles from Lithia Springs, GA)
1 day ago

desk support for end users experience 1 year of experience computer systems, internet security, and data privacy experience Proven ability to deliver great customer service experience with strong interpersonal...

Technical Support Specialist

Atlanta, GA (14 miles from Lithia Springs, GA)
1 day ago

Atlanta, GA (14 miles from Lithia Springs, GA)
1 day ago

Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...

Technical Product Support Specialist - Java, C#, SQL, Kafka and Talend - Front-Office Trading - Charles River Development

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier...

PC Support Specialist

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

Set up equipment for employee use, performing tests and ensuring proper installation of cable, operating systems, and appropriate software. 4....

Technical Support Engineer (EST)

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first...

Remote Work

Technical Support Specialist

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

Atlanta, GA (14 miles from Lithia Springs, GA)
2 days ago

Install Microsoft operating systems and applications software. Maintain and repair computer network, workstations, and peripheral equipment including performing troubleshooting functions....

Customer Support Analyst

Kennesaw, GA (19 miles from Lithia Springs, GA)
2 days ago

Kennesaw, GA (19 miles from Lithia Springs, GA)
2 days ago

Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle...

RACF Security Manager/Helpdesk Analyst

Atlanta, GA (14 miles from Lithia Springs, GA)
3 days ago

Atlanta, GA (14 miles from Lithia Springs, GA)
3 days ago

Troubleshooting includes root-cause analysis, corrective action, and user help-desk support. May install and maintain personal computer hardware and software....

Desktop Support Technician

College Park, GA (13 miles from Lithia Springs, GA)
3 days ago

College Park, GA (13 miles from Lithia Springs, GA)
3 days ago

Onsite Desktop Support Techs needed ASAP for a 6+ month contract position in Atlanta, GA! Work Hours: Monday through Friday 7am - 3:30pm JOB DUTIES DESCRIPTION Diagnose, troubleshoot, and resolve...

View all 92 jobs

Demographic Data for Lithia Springs, GA

Moving to Lithia Springs, GA? Find some basic demographic data about Lithia Springs, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Lithia Springs, GA

Local

National

Total Population

24,044

Number of Businesses

590

City Size

Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Lithia Springs, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Lithia Springs, GA offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Lithia Springs, GA

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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