Help Desk Technician Jobs in Garden City, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist - ADC Garden City
- Garden City, GA
- 4 days ago
- Garden City, GA
- 4 days ago
High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience...
- Savannah, GA (5 miles from Garden City, GA)
- 4 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 4 days ago
Handles problems that the first-tier help desk support is unable to resolve....
Contact Center Technical Support Representative
- Savannah, GA (5 miles from Garden City, GA)
- 10 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 10 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
Contact Center Technical Support Representative
- Garden City, GA
- 12 days ago
- Garden City, GA
- 12 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
- Savannah, GA (5 miles from Garden City, GA)
- 12 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 12 days ago
ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES Format donated hardware (HDD, SSD) Install Windows 10 Operating System in accordance with the SOP defined by the Goodwill IT department Remove valuable...
Field Service Technical Support
- Bloomingdale, GA (11 miles from Garden City, GA)
- 21 days ago
- Bloomingdale, GA (11 miles from Garden City, GA)
- 21 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Inbound Helpdesk Representative
- Savannah, GA (5 miles from Garden City, GA)
- 28 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 28 days ago
LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing...
Savannah Technical Support Representative (Part-Time)
- Savannah, GA (5 miles from Garden City, GA)
- 90+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Savannah Technical Support Representative (Full-Time)
- Savannah, GA (5 miles from Garden City, GA)
- 90+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Demographic Data for Garden City, GA
Moving to Garden City, GA? Find some basic demographic data about Garden City, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Garden City, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Garden City, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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