Help Desk Technician Jobs in Forest Park, GA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 122 Jobs

IT Helpdesk - Spanish Native

Nextgen Information Services
Conyers, GA (21 miles from Forest Park, GA)
6 hours ago

Conyers, GA (21 miles from Forest Park, GA)
6 hours ago

Must-Have Skills Bilingual Spanish/English IT Help Desk Support (2+ years) Call Center Experience Windows 7/10 Support Microsoft Outlook & Office Support Ticket Management Apple iOS Knowledge Customer...

In Person

EDI Helpdesk Representative - Tucker, GA (hybrid)

Gainwell Technologies LLC
Tucker, GA (18 miles from Forest Park, GA)
11 hours ago

Tucker, GA (18 miles from Forest Park, GA)
11 hours ago

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...

Hybrid

Technical Support Specialist - Bilingual French

Geotab Inc
Atlanta, GA (9 miles from Forest Park, GA)
11 hours ago

Atlanta, GA (9 miles from Forest Park, GA)
11 hours ago

Technical Support Specialist - Bilingual French Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and...

In Person

Technical Support Specialist

Geotab Inc
Atlanta, GA (9 miles from Forest Park, GA)
11 hours ago

Atlanta, GA (9 miles from Forest Park, GA)
11 hours ago

Technical Support Specialist Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and connected...

In Person

Software Support Engineer

KION Group
Atlanta, GA (9 miles from Forest Park, GA)
15 hours ago

Atlanta, GA (9 miles from Forest Park, GA)
15 hours ago

Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....

In Person

Sr Staff Operational Support Engineer

Dolby Labs
Atlanta, GA (9 miles from Forest Park, GA)
19 hours ago

Atlanta, GA (9 miles from Forest Park, GA)
19 hours ago

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, youll see and...

In Person

Help Desk Analyst Level 1

nLeague Services
Conyers, GA (21 miles from Forest Park, GA)
20 hours ago

Conyers, GA (21 miles from Forest Park, GA)
20 hours ago

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia*...

In Person

Level 1 Help Desk Analyst- Bilingual Spanish

Global IT Family
Conyers, GA (21 miles from Forest Park, GA)
20 hours ago

Conyers, GA (21 miles from Forest Park, GA)
20 hours ago

Title: Level 1 Help Desk Analyst- Bilingual Spanish Location: Conyers, GA Duration: 12+ months Onsite Key Responsibilities: Vocational/Technical degree in computer applications, computer...

Remote

Technical Support Technician III

Clayton County Public Schools
Jonesboro, GA (6 miles from Forest Park, GA)
1 day ago

Jonesboro, GA (6 miles from Forest Park, GA)
1 day ago

Has thorough knowledge of operating systems, network infrastructure, mass deployment strategies, security strategies, and productivity software....

In Person

Streaming Support Engineer (Remote) - Tech

Gray Television
Atlanta, GA (9 miles from Forest Park, GA)
1 day ago

Atlanta, GA (9 miles from Forest Park, GA)
1 day ago

About Gray Media: Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving...

Remote

Help Desk Analyst

VIVA
Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides technical assistance to both internal...

In Person

Level 1 Help Desk Analyst (Bilingual) (803954)

Nitelines USA
Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. Were a dynamic...

In Person

IT Help Desk Call Center

Rose International
Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Only qualified Help Desk Analyst candidates located near the Conyers GA area to be considered due to the position requiring an onsite presence*** REQUIRED EDUCATION: Vocational/Technical degree in...

In Person

Help Desk Analyst (Must Be Bilingual, Spanish/English)

Caresoft
Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Title: HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer...

In Person

Helpdesk Analyst - Conyers, GA

Digital Technology Solutions
Conyers, GA (21 miles from Forest Park, GA)
1 day ago

Conyers, GA (21 miles from Forest Park, GA)
1 day ago

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Conyers, GA Under direct supervision, assists customers with tier one issues or forwards to second tier...

In Person

View all 122 jobs

Demographic Data for Forest Park, GA

Moving to Forest Park, GA? Find some basic demographic data about Forest Park, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Forest Park, GA

Local

National

Total Population

29,669

Number of Businesses

714

City Size

Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Bioeconomy: How Renewable Resources Can Help the Future of Our Planet

With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

Front Desk Safety

Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Forest Park, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Forest Park, GA offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.2%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Forest Park, GA

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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