Help Desk Technician Jobs in Duluth, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Client Technical Support Consultant III
- Atlanta, GA (21 miles from Duluth, GA)
- moments ago
- Atlanta, GA (21 miles from Duluth, GA)
- moments ago
ADP is hiring a GlobalView(GV) Technical Support Consultant. In this position you will be responsible for ensuring the Payroll Specialists are applying consistent methodologies and meeting...
Production Support Engineer III
- Atlanta, GA (21 miles from Duluth, GA)
- moments ago
- Atlanta, GA (21 miles from Duluth, GA)
- moments ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Conyers, GA (20 miles from Duluth, GA)
- 15 hours ago
- Conyers, GA (20 miles from Duluth, GA)
- 15 hours ago
Need a Helpdesk consultant with Bilingual (Spanish and English) Bilingual - Spanish/English Role : Helpdesk location : Conyers, GA 30013 (Hybrid role) Duration : 12+ Months MUST be Bilingual,...
Full/Time Rotating Help Desk Technician (Chattanooga, TN)
- Atlanta, GA (21 miles from Duluth, GA)
- 18 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 18 hours ago
Tasks Role - 100% onsite in Chattanooga, TN Operative responsibility in incident, problem, and configuration management in support of our client's Production environment. To support the IT...
- Atlanta, GA (21 miles from Duluth, GA)
- 19 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 19 hours ago
At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their...
Remote Work- Atlanta, GA (21 miles from Duluth, GA)
- 23 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 23 hours ago
Job TitleIT Support & Services Analyst Job DescriptionIn support of Sage's vision, the IT function has moved to a single global operating model. Sage has also moved to a hybrid working model that...
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
development and/or printer maintenance services to restore service and/or identify and correct core problem Assist in developing and documenting improvements to current processes, creating/updating...
FIS Product Support Specialist II- Accounting Systems
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
Meridian Cooperative is looking for an FIS Product Support Specialist II to join our Accounting Product Support Team. If you're passionate about problem-solving, love supporting customers, and...
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
desk support for end users experience 1 year of experience computer systems, internet security, and data privacy experience Proven ability to deliver great customer service experience with strong interpersonal...
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...
- Norcross, GA (4 miles from Duluth, GA)
- 2 days ago
- Norcross, GA (4 miles from Duluth, GA)
- 2 days ago
Keywords: IT Service Desk Technician, Help Desk Technician, IT Support Specialist, Desktop Support Specialist, Technical Support Specialist, End User Support Technician, Computer Support Specialist,...
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier...
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Set up equipment for employee use, performing tests and ensuring proper installation of cable, operating systems, and appropriate software. 4....
Technical Support Engineer (EST)
- Atlanta, GA (21 miles from Duluth, GA)
- 3 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 3 days ago
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first...
Remote Work- Atlanta, GA (21 miles from Duluth, GA)
- 3 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 3 days ago
Install Microsoft operating systems and applications software. Maintain and repair computer network, workstations, and peripheral equipment including performing troubleshooting functions....
Demographic Data for Duluth, GA
Moving to Duluth, GA? Find some basic demographic data about Duluth, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Duluth, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Duluth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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