Help Desk Technician Jobs in Conyers, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Nextgen Information Services
- Conyers, GA
- 6 hours ago
- Conyers, GA
- 6 hours ago
Must-Have Skills Bilingual Spanish/English IT Help Desk Support (2+ years) Call Center Experience Windows 7/10 Support Microsoft Outlook & Office Support Ticket Management Apple iOS Knowledge Customer...
In PersonEDI Helpdesk Representative - Tucker, GA (hybrid)
- Gainwell Technologies LLC
- Tucker, GA (15 miles from Conyers, GA)
- 11 hours ago
- Tucker, GA (15 miles from Conyers, GA)
- 11 hours ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
HybridTechnical Support Specialist - Bilingual French
- Geotab Inc
- Atlanta, GA (21 miles from Conyers, GA)
- 11 hours ago
- Atlanta, GA (21 miles from Conyers, GA)
- 11 hours ago
Technical Support Specialist - Bilingual French Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and...
In Person- Geotab Inc
- Atlanta, GA (21 miles from Conyers, GA)
- 11 hours ago
- Atlanta, GA (21 miles from Conyers, GA)
- 11 hours ago
Technical Support Specialist Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and connected...
In Person- KION Group
- Atlanta, GA (21 miles from Conyers, GA)
- 15 hours ago
- Atlanta, GA (21 miles from Conyers, GA)
- 15 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In PersonSr Staff Operational Support Engineer
- Dolby Labs
- Atlanta, GA (21 miles from Conyers, GA)
- 19 hours ago
- Atlanta, GA (21 miles from Conyers, GA)
- 19 hours ago
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, youll see and...
In PersonJob ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia*...
In PersonLevel 1 Help Desk Analyst- Bilingual Spanish
- Global IT Family
- Conyers, GA
- 20 hours ago
- Conyers, GA
- 20 hours ago
Title: Level 1 Help Desk Analyst- Bilingual Spanish Location: Conyers, GA Duration: 12+ months Onsite Key Responsibilities: Vocational/Technical degree in computer applications, computer...
RemoteTechnical Support Technician III
- Clayton County Public Schools
- Jonesboro, GA (22 miles from Conyers, GA)
- 1 day ago
- Jonesboro, GA (22 miles from Conyers, GA)
- 1 day ago
Has thorough knowledge of operating systems, network infrastructure, mass deployment strategies, security strategies, and productivity software....
In PersonStreaming Support Engineer (Remote) - Tech
- Gray Television
- Atlanta, GA (21 miles from Conyers, GA)
- 1 day ago
- Atlanta, GA (21 miles from Conyers, GA)
- 1 day ago
About Gray Media: Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving...
RemoteUnder direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides technical assistance to both internal...
In PersonLevel 1 Help Desk Analyst (Bilingual) (803954)
- Nitelines USA
- Conyers, GA
- 1 day ago
- Conyers, GA
- 1 day ago
Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. Were a dynamic...
In PersonOnly qualified Help Desk Analyst candidates located near the Conyers GA area to be considered due to the position requiring an onsite presence*** REQUIRED EDUCATION: Vocational/Technical degree in...
In PersonHelp Desk Analyst (Must Be Bilingual, Spanish/English)
- Caresoft
- Conyers, GA
- 1 day ago
- Conyers, GA
- 1 day ago
Title: HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer...
In PersonHelpdesk Analyst - Conyers, GA
- Digital Technology Solutions
- Conyers, GA
- 1 day ago
- Conyers, GA
- 1 day ago
DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Conyers, GA Under direct supervision, assists customers with tier one issues or forwards to second tier...
In PersonDemographic Data for Conyers, GA
Moving to Conyers, GA? Find some basic demographic data about Conyers, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Conyers, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Conyers, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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