Help Desk Technician Jobs in Atlanta, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Division IT Support (West and Central division support)
- Atlanta, GA
- moments ago
- Atlanta, GA
- moments ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Desk Support Specialist Atlanta, GA Full Time Posted by: Amtex Systems Inc. Posted: Monday, 28 April 2025 Title: desk Support Location: Remote Duration: 12+ Months Need experience resolving...
Oracle Fusion OTC Functional Lead Technical Support - 00063719791
- Duluth, GA (21 miles from Atlanta, GA)
- 8 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 8 hours ago
Cognizant is looking for an Oracle Fusion Financials Functional lead who should have experience architecting the solution and overseeing implementation of Fusion Financials Cloud in Order to Cash...
Must Have Technical/Functional Skills • Strong knowledge & hands-on experience on Cisco Network (Routing, Switching, Wireless) • Working experience on Fortinet Firewalls/VPN client • Understanding...
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Divisional Computer Support Analyst
- Norcross, GA (16 miles from Atlanta, GA)
- 2 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 2 days ago
Divisional Computer Support Analyst Norcross, GA 1000 CENTER PLACE 30093, 1000 CENTER PLACE, Norcross, Georgia, United States of America Req #35496 Monday, April 28, 2025 Location: The Salvation...
system installation....
- Kennesaw, GA (23 miles from Atlanta, GA)
- 2 days ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 2 days ago
TinyMobileRobots is seeking a Technical Support Analyst to work with mobile robots designed for painting athletic fields and infrastructure marking. We are looking for a service-minded customer...
- Duluth, GA (21 miles from Atlanta, GA)
- 2 days ago
- Duluth, GA (21 miles from Atlanta, GA)
- 2 days ago
The IT Help Desk will be responsible for providing technical assistance, support and maintenance related to computer systems, hardware, and/or software. The IT Help Desk will be responsible for...
Information Technology Application Support Analyst - Atlanta, On-Site
- Atlanta, GA
- 2 days ago
- Atlanta, GA
- 2 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
- Marietta, GA (16 miles from Atlanta, GA)
- 3 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 3 days ago
The IT Help Desk Technician is the first line of support for end users, providing prompt and effective technical assistance for hardware, software, and network-related issues....
Technical Support Specialist - Spanish Basis: Permanent - Full-time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are Geotab is a global leader in IoT and...
Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony. Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with...
- Stone Mountain, GA (11 miles from Atlanta, GA)
- 4 days ago
- Stone Mountain, GA (11 miles from Atlanta, GA)
- 4 days ago
Overview The Computer Support Specialist is to ensure the streamlined operation of the Information Technology (IT) department in alignment with the business objectives of the organization. The...
Primary Responsibility : Serves as the primary support liaison between C-Levels, end users and the Information Technology support teams by resolving semi-complex technical application and IT...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Atlanta, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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