Help Desk Technician Jobs in Atlanta, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA
- Conyers, GA (21 miles from Atlanta, GA)
- 5 hours ago
- Conyers, GA (21 miles from Atlanta, GA)
- 5 hours ago
Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA Role: Help Desk Analyst 1 with call Center EXP Location: 2206 East View Parkway Conyers, GA 30013 Hybrid Long term contract Share the...
Bilingual Helpdesk Support (Spanish)
- Conyers, GA (21 miles from Atlanta, GA)
- 5 hours ago
- Conyers, GA (21 miles from Atlanta, GA)
- 5 hours ago
Bilingual Helpdesk Support (Spanish) Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call...
Help Desk (Must have Spanish) Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to...
- Conyers, GA (21 miles from Atlanta, GA)
- 5 hours ago
- Conyers, GA (21 miles from Atlanta, GA)
- 5 hours ago
Help Desk Analyst Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description:...
systems....
Remote WorkCall Center Help Desk Support - Onsite Interview
- Lithonia, GA (14 miles from Atlanta, GA)
- 1 day ago
- Lithonia, GA (14 miles from Atlanta, GA)
- 1 day ago
Call Center Help Desk Support - Onsite Interview Requirements: 2 or more years providing Help Desk support for Outlook, MS Office, Windows 7/10....
Helpdesk Engineer Must be able to do ONSITE Face-to-Face interview. Requirements: 7 or more years of experience in providing IT technical support. Proficiency in Windows 10, MS Office 365, and...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Application Support Analyst II
- Marietta, GA (16 miles from Atlanta, GA)
- 2 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 2 days ago
The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...
The Team & Role We are looking for a Technical Support Representative to join our growing team in North America. You will work directly with hospitality operators across the globe to troubleshoot...
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Spanish Help Desk Analyst- Need only Local to Georgia
- Conyers, GA (21 miles from Atlanta, GA)
- 3 days ago
- Conyers, GA (21 miles from Atlanta, GA)
- 3 days ago
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer...
Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated...
Help Desk Support Specialist 1 Job Title: Help Desk Support Specialist 1 Location: Atlanta, GA Duration: 12+ Months Contract Start Date: Immediate Onsite Job Summary: TECHNICAL SUPPORT SPECIALIST JOBDUTIES...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Atlanta, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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