Help Desk Technician Jobs in Sarasota, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Insight Global is seeking an individual with a strong IT Help Desk background to assist with a PC refresh project and a windows 11 upgrade. In this role, this candidate will be assisting with both...
- Bradenton, FL (6 miles from Sarasota, FL)
- 4 days ago
- Bradenton, FL (6 miles from Sarasota, FL)
- 4 days ago
Provides a variety of computer and network connectivity support to assist Manatee County Sheriff's Office users with agency supported technology, including hardware, software, and user network...
- Bradenton, FL (10 miles from Sarasota, FL)
- 4 days ago
- Bradenton, FL (10 miles from Sarasota, FL)
- 4 days ago
Provides a variety of computer and network connectivity support to assist Manatee County Sheriff's Office users with agency supported technology, including hardware, software, and user network...
- Bradenton, FL (10 miles from Sarasota, FL)
- 5 days ago
- Bradenton, FL (10 miles from Sarasota, FL)
- 5 days ago
Location: CABRA: Bradenton Florida 8985 Town Center Parkway, Bradenton, FL, 34202 USA 30179214 Lead Product & Technical Service Technician Location: Bradenton, FL Base Salary Rate: $71,432.00 -...
Madison Medical is committed to pioneering the medical and life science solutions of tomorrow. We are driven by a mission to make healthcare safer, healthier and more productive. Our businesses...
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
Demographic Data for Sarasota, FL
Moving to Sarasota, FL? Find some basic demographic data about Sarasota, FL below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Sarasota, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sarasota, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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