Help Desk Technician Jobs in Saint Petersburg, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The Help Desk Technician is responsible to ensure that an effective solution is provided to the user. Location: On-site, St....
Stations Support Specialist II
- Clearwater, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
- Clearwater, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
Advanced working knowledge of Microsofts core business applications and operating system....
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses...
Desktop Support Information Technology $ 28.64 / Hour location_on Saint Petersburg, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
systems Basic understanding of networking concepts and troubleshooting (Wi-Fi, VPN, DNS, etc.)...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 6 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 6 days ago
Apprentice level technical knowledge in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be familiar with Dameware and Terminal Services....
Mid-Level Service Desk Technician
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 6 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 6 days ago
Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must have experience with Dameware, RDP and Terminal Services....
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 6 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 6 days ago
Technical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be proficient with Dameware, RDP and Terminal Services....
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
Triage L2 Support Engineer Location - Tampa- FL We are seeking a detail-oriented and proactive Triage L2 Support Engineer to join our application support team. The role is responsible for...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
system Experience supporting web based applications Strong analytical skills and demonstrated ability to troubleshoot Flexibility for working hours (Any shift between 7am thru 7PM Monday - Friday)...
Remote WorkSoftware Support Specialist II
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of...
Senior Computer User Support Specialist (Active TS/SCI Clearance)
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 8 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 8 days ago
systems....
Microsoft Tech Support Specialist Smart Choice Communications - 3.0 Saint Petersburg, FL Job Details Full-time Estimated: $61.3K - $75K a year 7 hours ago Benefits Health insurance Dental...
Technical Support Engineer, Field
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 12 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 12 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
Enterprise Support Engineer III
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 12 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 12 days ago
You'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
Demographic Data for Saint Petersburg, FL
Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Saint Petersburg, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Petersburg, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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