Help Desk Technician Jobs in Saint Petersburg, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Under general supervision, uses specialized knowledge and skills obtained through experience and/or training to provide telephone support to branch professionals. Collaborate with the management...
Associate Application Support Analyst
- Saint Petersburg, FL
- 8 hours ago
- Saint Petersburg, FL
- 8 hours ago
_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and...
Mission Planning Support Engineer
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 1 day ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 1 day ago
Experience Requirements: Strong software developer's level of understanding of Windows operating systems and/or Android mobile operating systems required....
- Temple Terrace, FL (24 miles from Saint Petersburg, FL)
- 1 day ago
- Temple Terrace, FL (24 miles from Saint Petersburg, FL)
- 1 day ago
system support including working knowledge of Microsoft Office 365 suite Exceptional knowledge of desktop/laptop and mobile devices (Apple mobile/Android devices / Microsoft Intune Administration,...
- Largo, FL (14 miles from Saint Petersburg, FL)
- 1 day ago
- Largo, FL (14 miles from Saint Petersburg, FL)
- 1 day ago
IT Support Tech Regular Full-Time Largo Campus, Largo, FL, US 18 days ago Requisition ID: 2075 Salary Range: $20.75 To $20.75 Hourly ABOUT THE ORGANIZATION: Operation PAR, Inc. is a non-profit...
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 1 day ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 1 day ago
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL Local to Tampa Bay Area - Only Candidates who can work on W2 JOB DESCRIPTION: Duties: Under the direction of Global...
End User Support Specialist#25-16341 St Petersburg, FL 50% Remote Contract Starts 7/07/2025 Ends 12/19/2025 Job Description Genesis10 is seeking an End User Support Specialist for our client in...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 1 day ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 1 day ago
Ability to move printers, monitors, and other equipment as needed up to 50 lbs. 1+ years of problem solving/trouble shooting experience that demonstrated working knowledge of operating systems/hardware...
Epic Cupid-Radiant Support Specialist
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Systems Management: Oversee deployment, monitoring, upgrades, and support for computing infrastructure, operating systems, and software patches....
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Salary Not Available Position range in Tampa-St. Petersburg-Clearwater, FL Metropolitan Statistical Area $46k - $73k Per Year Computer Support Specialist ACTS Occupation: Computer User Support...
Test Station Design & Support Engineer
- Clearwater, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Clearwater, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Job Description Summary The Test Station Design & Support Engineer is a role within the Product Support Engineering (PSE) Group. PSE is within the Sustaining & Test (S&T) Engineering Group. Our...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing...
Desktop Support Analyst, KVM Focus, Progression
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 5 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 5 days ago
General knowledge of Microsoft Office applications, Windows operating systems, and basic networking skills. Ability to analyze and repair hardware related issues on desktop and laptop computers....
Desktop Support Analyst, Progression
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 5 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 5 days ago
General knowledge of Microsoft Office applications, Windows operating systems, and basic networking skills. Ability to analyze and repair hardware related issues on desktop and laptop computers....
Demographic Data for Saint Petersburg, FL
Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Saint Petersburg, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Petersburg, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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