Help Desk Technician Jobs in Pompano Beach, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Sr. Manager, IT Support Services
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 hour ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 hour ago
Overview MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals...
Remote WorkAssociate Analyst IT Support CTS
- Fort Lauderdale, FL (10 miles from Pompano Beach, FL)
- 18 hours ago
- Fort Lauderdale, FL (10 miles from Pompano Beach, FL)
- 18 hours ago
Experience supporting latest operating systems, or successful completion of IT for Everyone certification via Coursera Experience implementing and supporting applications Available for overnight travel...
It Support Technician II (City Employees Only)
- Miami Gardens, FL (24 miles from Pompano Beach, FL)
- 18 hours ago
- Miami Gardens, FL (24 miles from Pompano Beach, FL)
- 18 hours ago
Primary activities are in support of Microsoft network and desktop operating systems....
Client Support Specialist Tier 1
- Coral Springs, FL (9 miles from Pompano Beach, FL)
- 1 day ago
- Coral Springs, FL (9 miles from Pompano Beach, FL)
- 1 day ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Information Technology Support Specialist
- Deerfield Beach, FL (5 miles from Pompano Beach, FL)
- 1 day ago
- Deerfield Beach, FL (5 miles from Pompano Beach, FL)
- 1 day ago
Required Skills & Experience 5+ years of experience as an IT support specialist. An associate's degree or higher in computer science, information technology, or similar OR equivalent years of...
Location: Pompano, FL Duration: 14 months Contract to start Software Proficiency Avigilon Excel Outlook Teams File Transfer Appliance General Characteristics Provides Tier 1 and Tier 2 software...
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 3 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 3 days ago
New Tech Global is seeking a Help Desk Specialist for a manufacturing company in Tamarac, Florida. This is a direct hire opportunity, with a fully on site schedule paying $65-75k. Requirements...
IT Support - Contract - Pompano Beach, FL - $22.00 -$24.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a...
Senior IT Support Analyst (US)
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 4 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 4 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Desktop Engineer (Systems Project Analyst - 79010023)
- Margate, FL (5 miles from Pompano Beach, FL)
- 4 days ago
- Margate, FL (5 miles from Pompano Beach, FL)
- 4 days ago
Ability to install operating system images, applications, and updates through a deployment tool such as Intune, SCCM, PDQ or MDT....
- Delray Beach, FL (15 miles from Pompano Beach, FL)
- 5 days ago
- Delray Beach, FL (15 miles from Pompano Beach, FL)
- 5 days ago
Apply Description JOIN OUR Schumacher Family Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong...
Software Support Specialist II
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 5 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 5 days ago
Ensure network security through the support, implementation of firewalls, intrusion detection systems, and access controls....
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 5 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 5 days ago
Overview We are seeking an Helpdesk Support Specialist to join our team! **This is a hybrid position, 3 days in office at 100 SE 3rd Ave #1800 Fort Lauderdale, FL 33394 & 2 days remote.** Starting...
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 6 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 6 days ago
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together...
Customer Technical Support Technician
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 7 days ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 7 days ago
About the Role Responsible for providing direct technical support in a help desk setting. Primary role is to interact with specific trained customer technicians and assist in troubleshooting....
Demographic Data for Pompano Beach, FL
Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Pompano Beach, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pompano Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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