Help Desk Technician Jobs in Pensacola, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Robertsdale, AL (24 miles from Pensacola, FL)
- 2 days ago
- Robertsdale, AL (24 miles from Pensacola, FL)
- 2 days ago
.- Strong understanding of Microsoft Windows Active Directory, M365 Entra ID, Barracuda SPAM Filtering and desktop operating systems.- Ability to assist customers remotely to solve IT issues....
IT Support Technician Field Engineer
- Robertsdale, AL (24 miles from Pensacola, FL)
- 2 days ago
- Robertsdale, AL (24 miles from Pensacola, FL)
- 2 days ago
Note that you must live within 50 miles of Robertsdale Al to be considered****We are currently seeking a highly skilled IT Support Field Service person.**Our IT Field Support Staff need the drive...
Salary Not Available Position range in Florida $64k - $129k Per Year IT Desktop Support Analyst Global Connections To Employment, Inc. Occupation: Computer and Mathematical Occupations Location:...
Systems is required; * Significant experience supporting a broad range of assignments requiring originality and innovation in determining how to accomplish tasks is required; * Experience with Scripting...
Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !
- Pensacola, FL
- 19 days ago
- Pensacola, FL
- 19 days ago
$33.00 Per Hour Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY! Zillion Technologies Location: Pensacola, FL - 32526 Positions available: 1 Job #: jo_......
Provide local area network server and operating system support. Provide life cycle management. Receive, log, and investigate Customer Service Call (CSC) calls....
The Desktop Technician I resolves hardware and software problems within established service level agreements. The position processes incidents and service requests through established incident and...
The PC Technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment....
Between $20.00 and $30.00 Per Hour Position range in Florida $20.71 - $32.36 Per hour Service Desk Technician TechWish Occupation: Computer User Support Specialists Location: Pensacola, FL - 32534...
. * Provide local area network server and operating system support. * Receive, log, and investigate Customer Service Call (CSC) calls....
Demographic Data for Pensacola, FL
Moving to Pensacola, FL? Find some basic demographic data about Pensacola, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Pensacola, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pensacola, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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