Help Desk Technician Jobs in Miami, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- Miami Beach, FL (3 miles from Miami, FL)
- 2 hours ago
- Miami Beach, FL (3 miles from Miami, FL)
- 2 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Competent in computer systems and operating systems (Windows 10, Mac OS, iOS, etc) Fluent in Active Directory, Azure (Entra ID) and Office 365....
Associate Analyst IT Support CTS
- Fort Lauderdale, FL (22 miles from Miami, FL)
- 21 hours ago
- Fort Lauderdale, FL (22 miles from Miami, FL)
- 21 hours ago
Experience supporting latest operating systems, or successful completion of IT for Everyone certification via Coursera Experience implementing and supporting applications Available for overnight travel...
It Support Technician II (City Employees Only)
- Miami Gardens, FL (13 miles from Miami, FL)
- 21 hours ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 21 hours ago
Primary activities are in support of Microsoft network and desktop operating systems....
Kasada Senior Technical Support Engineer Job Posted Yesterday Posted Yesterday Remote 5 Locations Senior level The Senior Technical Support Engineer provides high-level technical support for...
Provide remote help desk support via phone and/or in-person. Update the internal ticketing system with details related to resolution of issues....
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching....
A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day: Client Support. You will help our clients manage their...
We are seeking a Level 1 Help Desk Technician with 2 years of experience in the IT space to join our team....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
New Tech Global is seeking a Help Desk Specialist for a manufacturing company in Tamarac, Florida. This is a direct hire opportunity, with a fully on site schedule paying $65-75k. Requirements...
- Hialeah, FL (7 miles from Miami, FL)
- 4 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 4 days ago
Manage and maintain Windows operating systems, Office 365, and banking-specific applications....
PriceSmart is the largest operator of membership warehouse clubs in Central America, the Caribbean, and Colombia. We are dedicated to providing exceptional value and service to our members. We are...
Senior IT Support Analyst (US)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
systems and desktop software such as Microsoft Office suite Knowledge of networking standards, protocols, security, troubleshooting, and performance tuning EDUCATION AND EXPERIENCE Bachelor’s Degree...
Software Support Specialist II
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
Ensure network security through the support, implementation of firewalls, intrusion detection systems, and access controls....
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Miami, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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