Help Desk Technician Jobs in Miami, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
IT Support Technician WheelHouse IT - 3.3 Fort Lauderdale, FL Job Details Full-time $35,000 - $39,000 a year 23 hours ago Benefits Disability insurance Health insurance Dental insurance Happy hour...
Associate Tech Support Agent: Interpret, evaluate and resolve (if possible), incoming requests via the telephone, email, web, etc. supporting network and email connectivity, computer operating systems...
Proficiency in troubleshooting and supporting Microsoft Windows operating systems (Windows 10/11) and Microsoft Office Suite (Microsoft 365). Experience with macOS operating systems is a plus....
Tier 1 Service Desk Technician
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
Venatore is seeking junior Service Desk Tier 1 technician on our SCITES Program, currently in year one of a seven-year contract. Position is based in Doral, FL the location of the US Southern...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Technical Support Engineer - Marine Simulators
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
Strong knowledge of Windows operating systems, including setup, configuration, and troubleshooting. Good knowledge of electronics, particularly low-voltage systems connection and operation....
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Information Technology Support Specialist
- Hialeah, FL (7 miles from Miami, FL)
- 3 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 3 days ago
IT Support Specialist Location: Miami, FL Type: In Office Schedule: Monday to Friday, 7:00 AM to 4:00 PM Tyoe of contract: Temp to Perm Pay Rate: $25 per hour Must: ServiceNow Experience...
Desktop Support Engineer with Mac [Miami, FL, 33128] | 2025-06-10 18:02:43 Job Description Candidate with Apple Certified Support Professional (ACSP) Preferred Should have minimum 3 years of...
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $38k - $53k Per Year Computer Technician Karls Technology Occupation: Computer,...
- Opa Locka, FL (9 miles from Miami, FL)
- 3 days ago
- Opa Locka, FL (9 miles from Miami, FL)
- 3 days ago
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Technical Support Specialist INVINCIBLE BOAT COMPANY LLC...
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Desktop support Technician- Onsite Ovation Workplace Services...
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year On-Site IT Support Analyst Wilson Elser - Business & Legal...
Job DescriptionJob Description The IT Support Technician is responsible for day-to-day operational maintenance, support, and upgrades for operating systems, workstations and servers....
Company Description: Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Miami, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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