Help Desk Technician Jobs in Melbourne, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Assoc IT Service Desk Analyst (21833)
- Melbourne, FL (11 miles from Melbourne, FL)
- 6 days ago
- Melbourne, FL (11 miles from Melbourne, FL)
- 6 days ago
Brevard County is an EEO and Veteran's Preference employer. Full Time Close Date : 05/07/2025 $21.84 to $24.02 hourly. Actual salary negotiable based on experience and qualifications. Government...
IT Field Support Technician II
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 8 days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 8 days ago
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the...
Launch Communications IT Support Analyst
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 19 days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 19 days ago
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the...
Experience: Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies....
Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S6 SCADA
- Melbourne, FL
- 30+ days ago
- Melbourne, FL
- 30+ days ago
Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools....
of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc....
First Things First - What We Can Offer You Leave to foster personal connections, health & overall well-being Employee Assistance Program Generous Parental Leave Program Paid Volunteer Leave Days...
Network Support Specialist - Senior - 3474
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 60+ days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 60+ days ago
Essential Functions Support the mission network infrastructure Resolve Routing, Switching, Firewall, Intrusion Detection, Loading-Balancing, Serial to IP, and Virtual environment incidents Ensure the...
IT Support Engineer, Project Kuiper
- Merritt Island, FL (13 miles from Melbourne, FL)
- 30+ days ago
- Merritt Island, FL (13 miles from Melbourne, FL)
- 30+ days ago
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and weve designed the system...
The Global Cloud Services Support Engineer will provide comprehensive support for the client's Microsoft Azure environment, ensuring the stability, security, and performance of systems. The role...
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Melbourne, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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