Help Desk Technician Jobs in Melbourne, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
- Palm Shores, FL (11 miles from Melbourne, FL)
- 4 days ago
- Palm Shores, FL (11 miles from Melbourne, FL)
- 4 days ago
Summary Help Desk Technician II Melbourne, FL Are you ready to enhance your skills and build your career in a rapidly evolving business climate?...
First Things First - What We Can Offer You Leave to foster personal connections, health & overall well-being Employee Assistance Program Generous Parental Leave Program Paid Volunteer Leave Days...
of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc....
Desktop Support Technician - Executive Support
- Palm Bay, FL (2 miles from Melbourne, FL)
- 20 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 20 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
Apply Job Type Full-time Description Power Up Your Career in Automation! Join Our Support Team and Keep Industrial Systems Running Smoothly! As a Technical Support Analyst you will provides first...
- Melbourne, FL (5 miles from Melbourne, FL)
- 60+ days ago
- Melbourne, FL (5 miles from Melbourne, FL)
- 60+ days ago
Experience with desktop operating systems including Windows and Mac OS. Experience with server operating systems including Server 2012, Server 2016, and Server 2019 is a plus....
Desktop Support Technician (Eastern Range)
- Patrick AFB, FL (11 miles from Melbourne, FL)
- 60+ days ago
- Patrick AFB, FL (11 miles from Melbourne, FL)
- 60+ days ago
Company Overview American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the...
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Melbourne, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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