Help Desk Technician Jobs in Lake Mary, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Longwood, FL (3 miles from Lake Mary, FL)
- 7 hours ago
- Longwood, FL (3 miles from Lake Mary, FL)
- 7 hours ago
Software Troubleshooting: Troubleshoot and resolve software issues, including operating systems, Microsoft Office Suite, and other business applications....
Live-In Tier 2 Service Desk Tech/ Full Stack Web Engineer
- Orlando, FL (15 miles from Lake Mary, FL)
- 1 day ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 1 day ago
Live-In Tier 2 Service Desk Technician / Full Stack Web Engineer Company Name: (Confidential/Provided upon Interview) Location: Orlando, Florida (Live-In Role) Employment Type: Full-Time, Live-In...
Computer Support Specialist I/II/III
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
Salary Range $20.28-$25.86 Job Posting End Date - Applications will no longer be accepted starting 06-30-2025 Job Summary Salary: Computer Support Specialist I: $20.28-$25.86 Computer Support...
Business Unit Application Support Analyst III (US)
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
Salary Not Available Position range in Orlando-Kissimmee-Sanford, FL Metropolitan Statistical Area $44k - $68k Per Year IT Support Technician (Not Available) Occupation: Computer User Support...
VP, Business Technical Support
- Maitland, FL (9 miles from Lake Mary, FL)
- 3 days ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 3 days ago
Oversees operating systems, including policies, procedures, and operating structures....
Technical Support Expert - Level 1 - Remote Monitoring and Management (RMM) Support
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
Strong understanding of diagnosing and troubleshooting issues on Windows, and proficiency with macOS and Linux operating systems....
Remote Work- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
Windows Operating Systems (Windows 10, Windows 11), MAC OS 2. Office 365, and Microsoft Software (SharePoint, Teams). 3....
- Orlando, FL (15 miles from Lake Mary, FL)
- 6 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 6 days ago
We're looking for a Help Desk Technician who's ready to take their customer service and technical know-how to the next level-supporting enterprise users across a dynamic, fast-paced environment....
Systems Support Analyst - $1,000 Sign On Incentive
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
Overview At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central...
- Orlando, FL (15 miles from Lake Mary, FL)
- 9 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 9 days ago
COMSEC Support Engineer LinTech Global, Inc. $100,000.00 - $115,000.00 / yr paid time off, paid holidays, 401(k) United States, Florida, Orlando 12249 Science Drive (Show on map) Jun 03, 2025...
- Ocoee, FL (17 miles from Lake Mary, FL)
- 9 days ago
- Ocoee, FL (17 miles from Lake Mary, FL)
- 9 days ago
Windows & Apple operating systems and utilities. Modern-day browsers (e.g. Chrome, Safari, Firefox, IE). Standard debug tools and processes available in/for browsers (e.g. Firebug)....
Reservation Support Specialist
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 days ago
Do you want to advance in your work and receive recognition for your accomplishments? Don't miss the chance to become a member of our outstanding team and enjoy the benefits of working for an...
Technical Support Engineer (Bilingual Spanish/English)
- Longwood, FL (3 miles from Lake Mary, FL)
- 11 days ago
- Longwood, FL (3 miles from Lake Mary, FL)
- 11 days ago
If youre looking for a special place to build or grow your career, youve found it. Whether youre an experienced professional, a recent college graduate or somewhere in between, IDEX is a place...
Demographic Data for Lake Mary, FL
Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Lake Mary, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lake Mary, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »