Help Desk Technician Jobs in Jacksonville, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
. + Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. + Confers with end users to resolve...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently...
At CompucomStaffing, ( you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client...
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
Entry-Level Remote IT Support / Help Desk Technician
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 10 days ago
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 10 days ago
un Entry-Level Remote IT Support / Help Desk Technician compensation: $1100 No prior experience required....
Remote WorkMicrosoft 2 3 years of experience Good knowledge of Microsoft based operating systems Additional Skills (preferable) Other Applications Knowledge / working experience of ITRS Active Console/other monitoring...
Technical Support Specialist-Financial Aid
- Jacksonville, FL
- 12 days ago
- Jacksonville, FL
- 12 days ago
General Description / Primary Purpose:The position reports to the Director, Student Financial Aid, and supports the functional management of federal and state financial aid systems as well Banner...
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we...
Desk Support Analyst Excellent problem-solving and troubleshooting skills....
Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible...
Production Support Engineer - Assistant Vice President
- Jacksonville, FL
- 27 days ago
- Jacksonville, FL
- 27 days ago
Job Title Production Support Engineer Corporate Title Assistant Vice President Location Jacksonville, FL Overview Corporate Banking provides commercial banking products and services for both...
Overview DecisionPoint Corporation is seeking a Computer Technician to join our IRS Operations Service Support (OSS) Support Services team. The Computer Technician (Mid-level) will assist in...
Department Financial Aid Compensation $19.15 HourlyGeneral Description / Primary Purpose: The position reports to the Director, Student Financial Aid, and supports the functional management of...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Jacksonville, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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