Help Desk Technician Jobs in Jacksonville, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Good understanding of Microsoft Windows desktop operating systems (7/10) in an Active Directory environment. Knowledge of Microsoft Active Directory....
In PersonGood understanding of Microsoft Windows desktop operating systems (7/10) in an Active Directory environment. Good understanding of Microsoft Active Directory....
In PersonComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Jacksonville, FL
- 6 days ago
- Jacksonville, FL
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
RemoteRole: Desktop Support Engineer Location: Jacksonville, FL Job Description: Top Skills Required : Experience in Manufacturing, Labs, and Logistics. Excellent Communications Skills written and...
In PersonTitle: Desktop Support Engineer Location: Jacksonville, FL 32202 - Onsite Duration: 07 months Top Skills Required: Experience in Manufacturing, Labs, and Logistics. Excellent Communications Skills...
In Personustomer Support Technician / Help desk Technician at Jacksonville, FL
- Stellar IT Solution
- Jacksonville, FL
- 12 days ago
- Jacksonville, FL
- 12 days ago
OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems....
In PersonDesktop Support Engineer - EUS
- ICONMA, LLC
- Jacksonville, FL
- 12 days ago
- Jacksonville, FL
- 12 days ago
Desktop Support Engineer - EUS#26-17165 $22.71-$25.71 per hour Jacksonville, FL All On-site Job Description Our client, is a IT Services and Consulting company, is looking for a Desktop Support...
In PersonProduct Technical Support Analyst II
- Fidelity National Information Services
- Jacksonville, FL
- 12 days ago
- Jacksonville, FL
- 12 days ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Job Description Addresses technical inquiries,...
In PersonSustainability that means business Who we are Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300...
In PersonAbout Paysafe Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose...
In Person- iVenture Solutions
- Jacksonville, FL
- 23 days ago
- Jacksonville, FL
- 23 days ago
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best....
In Person- Crawford Thomas Recruiting
- Jacksonville, FL
- 23 days ago
- Jacksonville, FL
- 23 days ago
IT Support Engineer Onsite in Jacksonville, FL $75,000-$85,000 Are you passionate about IT infrastructure and ready to make a tangible impact in a dynamic, fast-paced environment? Our client is...
In PersonTechnology Support Specialist I
- City of Jacksonville, FL
- Jacksonville, FL
- 23 days ago
- Jacksonville, FL
- 23 days ago
Knowledge, Skills and Abilities Basic knowledge of workstation hardware and software, including operating systems (Windows, macOS) and common desktop applications....
In PersonTechnology Support Specialist II
- City of Jacksonville, FL
- Jacksonville, FL
- 23 days ago
- Jacksonville, FL
- 23 days ago
Strong knowledge of operating systems (Windows, macOS,) and common desktop software applications. Excellent problem-solving skills and attention to detail....
In PersonAnalyst II, Product Technical Support
- FIS Global
- Jacksonville, FL
- 45+ days ago
- Jacksonville, FL
- 45+ days ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Job Description We are FIS. Our technology powers the...
In PersonDemographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Jacksonville, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »