Help Desk Technician Jobs in Jacksonville, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Help Desk / Desktop Support Consultant
- Jacksonville, FL
- 17 hours ago
- Jacksonville, FL
- 17 hours ago
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Helpdesk Specialist Location: Jacksonville FL Duration: 3-6 months contract 100% On-Site work Summary: Client is seeking a TEMP Tier 2 Service Desk Engineer to join our Service Desk team. The...
Technical Foundations: Solid experience with Linux operating systems (4-5 years). Strong SQL skills and experience with various databases (e.g., Oracle, Hive)....
The Help Desk Technician is responsible for deploying and supporting information systems technologies and infrastructure....
A client of Innova Solutions is immediately hiring for a Desktop Support I Position Type: Contract-Full Time Duration: 12+ Months Location: Jacksonville, FL (Onsite 5 Days in a Week Onsite) As a(n)...
Our clients Information Systems Team is currently seeking a Senior Support Analyst for their Distribution Center team. The Senior Support Analyst will be a member of a talented, geographically...
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we...
Tier 2 Service Desk Specialist - Jacksonville FL
- Jacksonville, FL
- 6 days ago
- Jacksonville, FL
- 6 days ago
Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem....
The Senior Support Analyst will be a member of a talented, geographically dispersed support team. This team member will provide technical support across a wide range of technologies for office and...
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their...
Job Overview Provide second level help desk support for Star Diagnostic Systems. Receive, record and rectify technical problems with the SDS machines and software....
Help Desk Technician Key Responsibilities This position is responsible for providing day-to-day technical support and ensuring smooth operations of end-user systems....
- Jacksonville, FL
- 12 days ago
- Jacksonville, FL
- 12 days ago
Local to Ohio only || Urgent || Role: Middleware Support Engineer || Duration: Contract || Location: COLUMBUS, OH [Onsite} Role: Middleware Support Engineer Duration: Contract Location: COLUMBUS,...
Component Manufacturer Implementation and Support Specialist
- Jacksonville, FL
- 13 days ago
- Jacksonville, FL
- 13 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
Solution Support Engineer - Professional Services
- Jacksonville, FL
- 13 days ago
- Jacksonville, FL
- 13 days ago
systems, middleware, and custom application software....
Remote WorkDemographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Jacksonville, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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