Help Desk Technician Jobs in Hialeah, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 13 hours ago
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 13 hours ago
WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being...
Digital Support Engineer, CBS Sports (Freelance)
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 1 day ago
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 1 day ago
Strong IT technology topics such as networking, windows operating systems, Linux and mac is a must....
Senior IT Computer Support Specialist
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 1 day ago
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 1 day ago
Overview GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network...
Senior IT Support Analyst (US)
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 4 days ago
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 4 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Desktop Support Engineer (Level 1)
- Miami, FL (7 miles from Hialeah, FL)
- 6 days ago
- Miami, FL (7 miles from Hialeah, FL)
- 6 days ago
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Doral, FL (4 miles from Hialeah, FL)
- 7 days ago
- Doral, FL (4 miles from Hialeah, FL)
- 7 days ago
General information Requisition # R62370 Locations USA-FL-Doral Posting Date 08/05/2025 Security Clearance Required Secret Remote Type Onsite Time Type Full time Description & Requirements Shape...
- Miramar, FL (10 miles from Hialeah, FL)
- 8 days ago
- Miramar, FL (10 miles from Hialeah, FL)
- 8 days ago
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
Client Support Engineer (Bilingual Spanish/English Speaker)
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 8 days ago
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 8 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
- Miami, FL (7 miles from Hialeah, FL)
- 8 days ago
- Miami, FL (7 miles from Hialeah, FL)
- 8 days ago
Kforce has a client that is seeking a Desktop Support in Miami, FL. Summary:We are currently looking for a Tier 1 Desktop Support Tech managing Onboarding and Offboarding. This role is crucial to...
- Miami, FL (7 miles from Hialeah, FL)
- 9 days ago
- Miami, FL (7 miles from Hialeah, FL)
- 9 days ago
Title: VIP Help Desk Location: Miami, FL Duration: 6+ months contract to hire Compensation: $20.00 – 26.00/hour Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S....
Technical Support Representative - Onsite
- North Lauderdale, FL (24 miles from Hialeah, FL)
- 10 days ago
- North Lauderdale, FL (24 miles from Hialeah, FL)
- 10 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 10 days ago
- Fort Lauderdale, FL (20 miles from Hialeah, FL)
- 10 days ago
Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...
Enterprise Service Desk Technician
- Doral, FL (4 miles from Hialeah, FL)
- 11 days ago
- Doral, FL (4 miles from Hialeah, FL)
- 11 days ago
Deep understanding of operating systems (e.g., Windows, macOS, Linux)....
Proficiency in Microsoft Operating Systems and Office Suite, Web Browsers, Adobe and Antivirus software required. Interpersonal skills and ability to work well with others required....
Remote WorkDemographic Data for Hialeah, FL
Moving to Hialeah, FL? Find some basic demographic data about Hialeah, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hialeah, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hialeah, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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