Help Desk Technician Jobs in Gainesville, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Alachua, FL (16 miles from Gainesville, FL)
- 10 days ago
- Alachua, FL (16 miles from Gainesville, FL)
- 10 days ago
Desktop Support Technical Support Alachua, Florida Added - April-15-2025 Contract/Temp Our client, a global manufacturing company, seeks an Information Technology Desktop Support Specialist to...
Experience with Windows operating systems and M365 Office productivity suite. Experience with Active Directory basic administration....
PC Technician I Customer Support I Days Full-Time
- Gainesville, FL
- 13 days ago
- Gainesville, FL
- 13 days ago
systems, basic diagnostic and installation skills for common hardware, operating system or network operations, will also be considered on a case-by-case basis....
Federal Work Study - Herbarium Technician (Database & Imaging)
- Gainesville, FL
- 25 days ago
- Gainesville, FL
- 25 days ago
Classification Title: Federal Work Study- STU AST - NON CLERICAL & ADMIN Job Description: The University of Florida Herbarium (in the Florida Museum of Natural History) has a Federal Work Study...
Job Type Full-time Description LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Computer Support Specialist in Gainesville, FL. The Computer Support...
- Alachua, FL (16 miles from Gainesville, FL)
- 45+ days ago
- Alachua, FL (16 miles from Gainesville, FL)
- 45+ days ago
ESSENTIAL JOB FUNCTIONS: Possess sufficient computer hardware and software operating system product knowledge and technical skills necessary to independently set up, maintain, and update hardware, software...
- Alachua, FL (16 miles from Gainesville, FL)
- 45+ days ago
- Alachua, FL (16 miles from Gainesville, FL)
- 45+ days ago
TECHNICAL SUPPORT SPECIALIST (JOB CODE R0076639) Deadline: Not set Country: United States of America Location: Alachua, FL Job-ID: R0076639 Job category: Field Service Sandvik Mining and...
Demographic Data for Gainesville, FL
Moving to Gainesville, FL? Find some basic demographic data about Gainesville, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Gainesville, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Gainesville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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