Help Desk Technician Jobs in Fort Myers, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
**What You'll Do** + Respond professionally and courteously to all service requests and areas of the business entities + Dameware and remote desktop to provide level 2 technical support to over 2500...
- Bonita Springs, FL (21 miles from Fort Myers, FL)
- 16 days ago
- Bonita Springs, FL (21 miles from Fort Myers, FL)
- 16 days ago
This position encompasses a wide range of duties and responsibilities including End User support, Documentation, Incident support, Hardware installation & Software maintenance, and asset tracking....
Public Defenders Office, 20Th Circuit- It Help Desk Technician - 21016143
- Fort Myers, FL
- 21 days ago
- Fort Myers, FL
- 21 days ago
The agency is seeking qualified applicants for an IT Help Desk Technician position to join our IT team....
- Lehigh Acres, FL (16 miles from Fort Myers, FL)
- 21 days ago
- Lehigh Acres, FL (16 miles from Fort Myers, FL)
- 21 days ago
Install and configure computer software, hardware, networks, and peripheral equipment Troubleshoot and resolve software and hardware issues quickly and efficiently Provide steps to help internal...
Public Defender's Office, 20Th Circuit- It Help Desk Technician - 21016143
- Fort Myers, FL
- 24 days ago
- Fort Myers, FL
- 24 days ago
The agency is seeking qualified applicants for an IT Help Desk Technician position to join our IT team....
The Accounts Payable Office handles the payment of the vendors for the County, Port Authority, Court Administration (County funded portion), and the Clerk. They are responsible for: pre-auditing...
Remote WorkTechnology Support Specialist Start right away. Now Hiring for a temporary/project Technology Support Specialist, starting asap. This position provides IS Help Desk functionality i.e.; Identifies,...
The Lee County Clerk's Department of Innovation & Technology is an award winning team that is looking for YOU. This is your opportunity to join an organization that uses "cutting edge"...
Remote WorkSupport Windows and Mac operating systems, including installation, updates, and security patches....
The Specialist will also install Windows operating system, Microsoft office products, antivirus and other software on the employee PCs and laptops....
Demographic Data for Fort Myers, FL
Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fort Myers, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Myers, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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