Help Desk Technician Jobs in Fort Myers, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TEKsystems is seeking an experienced Desktop Support technician for a 6-month contract to hire position. This will be an on-site role in Ft. Myers, FL with a very reputable Organization!...
At CompucomStaffing ( **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our...
Preferred: Familiarity with: Windows operating systems Microsoft Office 365 suite Active Directory basics Ticketing systems (e.g., Halo, ServiceNow, Zendesk) Remote support tools (e.g., TeamViewer,...
The Specialist will also install Windows operating system, Microsoft office products, antivirus and other software on the employee PCs and laptops....
Technology Support Specialist Start right away. Now Hiring for a temporary/project Technology Support Specialist, starting asap. This position provides IS Help Desk functionality i.e.; Identifies,...
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 90+ days ago
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 90+ days ago
Desk supported products and services Develop troubleshooting skills by utilizing available Help Desk tools and ITS Knowledge Base articles Support other technical systems used throughout the city including...
Demographic Data for Fort Myers, FL
Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fort Myers, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Myers, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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