Help Desk Technician Jobs in Dover, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses...
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
Apprentice level technical knowledge in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be familiar with Dameware and Terminal Services....
Mid-Level Service Desk Technician
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must have experience with Dameware, RDP and Terminal Services....
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
Technical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be proficient with Dameware, RDP and Terminal Services....
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
Triage L2 Support Engineer Location - Tampa- FL We are seeking a detail-oriented and proactive Triage L2 Support Engineer to join our application support team. The role is responsible for...
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
system Experience supporting web based applications Strong analytical skills and demonstrated ability to troubleshoot Flexibility for working hours (Any shift between 7am thru 7PM Monday - Friday)...
Remote WorkSoftware Support Specialist II
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of...
Senior Computer User Support Specialist (Active TS/SCI Clearance)
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
systems....
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio Experience...
IT Service Desk Analyst Level II
- Seffner, FL (4 miles from Dover, FL)
- 10 days ago
- Seffner, FL (4 miles from Dover, FL)
- 10 days ago
Rooms To Go is currently in search of a full time Helpdesk Analyst Level II with a passion for excellence and the desire to provide outstanding customer service! This is a fantastic opportunity to...
- Lakeland, FL (20 miles from Dover, FL)
- 11 days ago
- Lakeland, FL (20 miles from Dover, FL)
- 11 days ago
In depth knowledge and experience working with current versions of Microsoft desktop operating systems. Basic knowledge and experience working with Microsoft Active Directory....
Technical Support Engineer, Field
- Tampa, FL (14 miles from Dover, FL)
- 12 days ago
- Tampa, FL (14 miles from Dover, FL)
- 12 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
Enterprise Support Engineer III
- Tampa, FL (14 miles from Dover, FL)
- 12 days ago
- Tampa, FL (14 miles from Dover, FL)
- 12 days ago
You'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
- Tampa, FL (14 miles from Dover, FL)
- 18 days ago
- Tampa, FL (14 miles from Dover, FL)
- 18 days ago
desk support teams cannot handle, including complex software configurations, integrations, and system-level problems Conduct or lead in-depth investigations to identify the root causes of recurring...
Infrastructure Support Engineer Infrastructure Support Engineer
- Tampa, FL (14 miles from Dover, FL)
- 20 days ago
- Tampa, FL (14 miles from Dover, FL)
- 20 days ago
Infrastructure Support Engineer Infosys 2.7 ( ) Tampa, FL Why you should apply for a job to Infosys : 4.2/5 in supportive management 57% say women are treated fairly and equally to men Ratings are...
Demographic Data for Dover, FL
Moving to Dover, FL? Find some basic demographic data about Dover, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dover, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dover, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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