Help Desk Technician Jobs in Doral, FL

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 55 Jobs

Journeyman Field Support Technician

  • MANTECH
  • Doral, FL
  • 23 days ago
  • Doral, FL
  • 23 days ago

Proficiency in installing, configuring, and troubleshooting Windows operating systems. Experience with Active Directory and remote desktop tools....

In Person

Senior Application Support Analyst

  • DPR Construction
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 4 hours ago
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 4 hours ago

Job Description Application Support Analyst - Productivity & Collaboration Position Summary DPR Construction is seeking an Application Support Analyst to support enterprise productivity,...

In Person

English-Spanish Bilingual Tier 2 Technical Support Representative

  • Fuku
  • Miami, FL (6 miles from Doral, FL)
  • 16 hours ago
  • Miami, FL (6 miles from Doral, FL)
  • 16 hours ago

Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...

Remote

Associate IT Field Support Technician

  • ChenMed
  • Miami, FL (6 miles from Doral, FL)
  • 17 hours ago
  • Miami, FL (6 miles from Doral, FL)
  • 17 hours ago

systems Basic knowledge of medical equipment Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database...

In Person

Help Desk Support Engineer

  • Prescient Edge
  • Doral, FL
  • 1 day ago
  • Doral, FL
  • 1 day ago

Prescient Edge is seeking a Help Desk Support Engineer to support a federal government client. Please note that the availability of this position is contingent upon....

In Person

IT Support Technician

  • PCS Wireless
  • Miami, FL (6 miles from Doral, FL)
  • 1 day ago
  • Miami, FL (6 miles from Doral, FL)
  • 1 day ago

Ready to be a part of a game-changing team that thrives on defying the impossible? About PCS Wireless: Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as PCS, is not...

In Person

IT Field Support Technician

  • ICBD
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 2 days ago

Experience with desktop and server operating systems, including Windows OS, Mac OS, iOS, and Android....

In Person

Help Desk Representative

  • Prescient Edge
  • Doral, FL
  • 3 days ago
  • Doral, FL
  • 3 days ago

Prescient Edge is seeking a Help Desk Representative to support a Federal Government client. Please note that the availability of this position is contingent upon contract award. Benefits: At...

In Person

Application Support Analyst

  • DPR Construction
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 4 days ago
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 4 days ago

Technical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....

Hybrid

Lead Enterprise Service Desk Technician

  • ManTech
  • Miami, FL (6 miles from Doral, FL)
  • 4 days ago
  • Miami, FL (6 miles from Doral, FL)
  • 4 days ago

MANTECH seeks a motivated, career and customer-oriented Lead Enterprise Service Desk Technician to join our team in Doral, FL. Responsibilities include but are not limited to: Serve as the primary...

In Person

Desktop / Field Support Technician

  • Teceze Ltd
  • Miami, FL (6 miles from Doral, FL)
  • 4 days ago
  • Miami, FL (6 miles from Doral, FL)
  • 4 days ago

systems and applications Support Microsoft Office and enterprise applications Diagnose and resolve VPN, wireless, and broadband connectivity issues Install and configure local/network printers and...

In Person

Help Desk Support Engineer

  • Booz Allen Hamilton Inc.
  • Doral, FL
  • 5 days ago
  • Doral, FL
  • 5 days ago

As a Help Desk Support Engineer on our team, you have the chance to shape customer mission by leading team efforts....

In Person Part Time

Advanced Technical Support Engineer

  • Hotwire Communications
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 5 days ago
  • Fort Lauderdale, FL (24 miles from Doral, FL)
  • 5 days ago

Advanced Technical Support Engineers are part of the Advanced Technical Support team and help provide exceptional customer experiences by providing turn-key solutions to service incidents across...

In Person

Desktop Support Technician

  • University of Miami
  • Coral Gables, FL (5 miles from Doral, FL)
  • 5 days ago
  • Coral Gables, FL (5 miles from Doral, FL)
  • 5 days ago

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn...

In Person

Technical Support Specialist III (1738)

  • VSE Aviation
  • Miramar, FL (14 miles from Doral, FL)
  • 5 days ago
  • Miramar, FL (14 miles from Doral, FL)
  • 5 days ago

Configure, install, and support desktop computers, laptops, printers, monitors, peripherals, client-side applications, and operating systems....

In Person

Demographic Data for Doral, FL

Moving to Doral, FL? Find some basic demographic data about Doral, FL below.


Local
National
21,536,064
615,315

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

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Salary for Help Desk Technician Jobs in Doral, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Doral, FL offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Doral, FL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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