Help Desk Technician Jobs in Daytona Beach, FL

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-3 of 3 Jobs

IT Support Engineer II, Ops Tech Solutions (OTS)

  • Amazon.com Services LLC
  • Daytona Beach, FL
  • 19 days ago
  • Daytona Beach, FL
  • 19 days ago

About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...

In Person

Technical Support Analyst I

  • Halifax Health
  • Daytona Beach, FL
  • 30+ days ago
  • Daytona Beach, FL
  • 30+ days ago

Day (United States of America)Technical Support Analyst IThis individual works directly with users to provide first tier support for hardware, software and communication related issues. Perform...

In Person

SE - IT HelpDesk Kiosk - Front Desk Assistant

  • Daytona State College
  • Daytona Beach, FL
  • 45+ days ago
  • Daytona Beach, FL
  • 45+ days ago

Assist Coordinator and Manager with other duties related to the position as needed Knowledge, Skills, & Abilities: Advanced knowledge of computers, software, operating systems, web browsers, hardware...

In Person

Demographic Data for Daytona Beach, FL

Moving to Daytona Beach, FL? Find some basic demographic data about Daytona Beach, FL below.

Local
National
112,363
3,858
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
FutureLearn
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
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Title Synonyms

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Salary for Help Desk Technician Jobs in Daytona Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Daytona Beach, FL offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Daytona Beach, FL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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