Help Desk Technician Jobs in Coral Gables, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Journeyman Field Support Technician
- MANTECH
- Doral, FL (5 miles from Coral Gables, FL)
- 23 days ago
- Doral, FL (5 miles from Coral Gables, FL)
- 23 days ago
Proficiency in installing, configuring, and troubleshooting Windows operating systems. Experience with Active Directory and remote desktop tools....
In Person- SAIC
- Homestead, FL (24 miles from Coral Gables, FL)
- 2 hours ago
- Homestead, FL (24 miles from Coral Gables, FL)
- 2 hours ago
Desk Technician to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) - This critical position is located at Homestead AFB, FL....
In Person Full TimeEnglish-Spanish Bilingual Tier 2 Technical Support Representative
- Fuku
- Miami, FL (5 miles from Coral Gables, FL)
- 11 hours ago
- Miami, FL (5 miles from Coral Gables, FL)
- 11 hours ago
Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...
RemoteAssociate IT Field Support Technician
- ChenMed
- Miami, FL (5 miles from Coral Gables, FL)
- 11 hours ago
- Miami, FL (5 miles from Coral Gables, FL)
- 11 hours ago
systems Basic knowledge of medical equipment Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database...
In Person- Prescient Edge
- Doral, FL (5 miles from Coral Gables, FL)
- 22 hours ago
- Doral, FL (5 miles from Coral Gables, FL)
- 22 hours ago
Prescient Edge is seeking a Help Desk Support Engineer to support a federal government client. Please note that the availability of this position is contingent upon....
In Person- PCS Wireless
- Miami, FL (5 miles from Coral Gables, FL)
- 1 day ago
- Miami, FL (5 miles from Coral Gables, FL)
- 1 day ago
Ready to be a part of a game-changing team that thrives on defying the impossible? About PCS Wireless: Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as PCS, is not...
In Person- Prescient Edge
- Doral, FL (5 miles from Coral Gables, FL)
- 2 days ago
- Doral, FL (5 miles from Coral Gables, FL)
- 2 days ago
Prescient Edge is seeking a Help Desk Representative to support a Federal Government client. Please note that the availability of this position is contingent upon contract award. Benefits: At...
In PersonLead Enterprise Service Desk Technician
- ManTech
- Miami, FL (5 miles from Coral Gables, FL)
- 4 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 4 days ago
MANTECH seeks a motivated, career and customer-oriented Lead Enterprise Service Desk Technician to join our team in Doral, FL. Responsibilities include but are not limited to: Serve as the primary...
In PersonDesktop / Field Support Technician
- Teceze Ltd
- Miami, FL (5 miles from Coral Gables, FL)
- 4 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 4 days ago
systems and applications Support Microsoft Office and enterprise applications Diagnose and resolve VPN, wireless, and broadband connectivity issues Install and configure local/network printers and...
In Person- Booz Allen Hamilton Inc.
- Doral, FL (5 miles from Coral Gables, FL)
- 4 days ago
- Doral, FL (5 miles from Coral Gables, FL)
- 4 days ago
As a Help Desk Support Engineer on our team, you have the chance to shape customer mission by leading team efforts....
In Person Part Time- University of Miami
- Coral Gables, FL
- 5 days ago
- Coral Gables, FL
- 5 days ago
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn...
In PersonTechnical Support Specialist III (1738)
- VSE Aviation
- Miramar, FL (18 miles from Coral Gables, FL)
- 5 days ago
- Miramar, FL (18 miles from Coral Gables, FL)
- 5 days ago
Configure, install, and support desktop computers, laptops, printers, monitors, peripherals, client-side applications, and operating systems....
In Person- TATA Consultancy Services
- Miami, FL (5 miles from Coral Gables, FL)
- 6 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 6 days ago
Must Have Technical/Functional Skills Good Communication and knowledge on Imaging/Staging of desktops, laptops and other related devices. Maintain, analyze, and troubleshoot, software and computer...
In PersonDesktop Support Engineer - Freelancer
- Axiom Technologies LLC
- Aventura, FL (17 miles from Coral Gables, FL)
- 6 days ago
- Aventura, FL (17 miles from Coral Gables, FL)
- 6 days ago
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable...
Hybrid FreelanceIT Field Support Technician (Miami Gardens)
- ChenMed
- Miami, FL (5 miles from Coral Gables, FL)
- 7 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 7 days ago
systems Basic knowledge of medical equipment Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database...
In PersonHelp Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Coral Gables, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Coral Gables, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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