Help Desk Technician Remote & Hybrid Only Jobs in District of Columbia
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line...
RemoteInstall and support a variety of PC operating systems....
RemoteRemote Support Engineer - XR/VL
- Canon USA & Affiliates
- Washington, DC
- 1 day ago
- Washington, DC
- 1 day ago
Remote Support Engineer - XR/VL - req1698 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteRemote Support Engineer - CT/MR/VL
- Canon USA & Affiliates
- Washington, DC
- 1 day ago
- Washington, DC
- 1 day ago
Remote Support Engineer - CT/MR/VL - req1694 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteHelp Desk Specialist (remote position)
- General Dynamics
- Washington, DC
- 3 days ago
- Washington, DC
- 3 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job...
RemoteSupport Engineer This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer in Brazil. You will join a high-growth, remote-first...
RemoteFuture openings - Build & Release Support Engineer CI/CD
- Jobgether
- Washington, DC
- 4 days ago
- Washington, DC
- 4 days ago
Future openings - Build & Release Support Engineer | CI/CD This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Future openings - Build & Release...
RemoteTechnical Support Representative, Tier 3 (USA Remote)
- Turnitin, LLC
- Washington, DC
- 4 days ago
- Washington, DC
- 4 days ago
Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and...
RemoteThe Support Analyst is responsible for delivering high quality technical support to employees, executives, and board members. This role ensures the seamless operation, maintenance, and reliability...
Hybrid In Person ContractLead HelpDesk Technician Location: Washington, DC (hybrid) Assignment Type: Direct Hire Salary Range: $60K - $80K Work Schedule: Monday - Friday Benefits: This position may be eligible for...
HybridMeeting Services & Technical Support Specialist Washington D.C., DC, USA
- ACE
- Washington, DC
- 10 days ago
- Washington, DC
- 10 days ago
Meeting Services & Technical Support Specialist POSITION SUMMARY: The American Council on Education (ACE) is the major coordinating body for the nation's colleges and universities. ACE is a...
HybridTypical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems....
RemoteMeeting Services & Technical Support Specialist
- American Council on Education
- Washington, DC
- 15 days ago
- Washington, DC
- 15 days ago
POSITION SUMMARY: The American Council on Education (ACE) is the major coordinating body for the nation's colleges and universities. ACE is a membership organization that mobilizes the higher...
HybridIT Helpdesk II at AFSPA IT Helpdesk II at AFSPA in Washington, Washington DC Posted in 1 day ago. Job Description: AFSPA Description: AFSPA is committed to hiring and retaining a diverse...
RemoteThe Senior Data Specialist position is a senior level position operating under the direction of more senior Contractor IT staff. Provides oversight functions for Data Specialists performing file...
HybridDemographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in District of Columbia
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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