Help Desk Technician Jobs in Pentagon, DC

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 346 Jobs

Enterprise IT Support Officer Equipment and Telephony Installer

Herndon, VA (19 miles from Pentagon, DC)
45+ days ago

Herndon, VA (19 miles from Pentagon, DC)
45+ days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment and Telephony Installer to join our team in Herndon, VA. In this role, you support a...

Enterprise IT Support Officer (EITSO) - Location Support Center (LSC)

Chantilly, VA (21 miles from Pentagon, DC)
10 days ago

Chantilly, VA (21 miles from Pentagon, DC)
10 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Chantilly, VA. In this role, you will provide...

Enterprise IT Support Officer - Location Support Center

Chantilly, VA (21 miles from Pentagon, DC)
10 days ago

Chantilly, VA (21 miles from Pentagon, DC)
10 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Chantilly, VA. In this role, you will provide...

Technical Support Analyst SME

McLean, VA (7 miles from Pentagon, DC)
11 days ago

McLean, VA (7 miles from Pentagon, DC)
11 days ago

ManTech seeks a motivated, career and customer-oriented Technical Support Analyst SME to join our team in McLean, VA. In this role, you will oversee and execute complex audiovisual (AV) and video...

Enterprise IT Support Officer (EITSO) - Phone Tech

McLean, VA (7 miles from Pentagon, DC)
30+ days ago

McLean, VA (7 miles from Pentagon, DC)
30+ days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) Phone Tech to join our team in McLean, VA. In this role you are responsible for the installation,...

Enterprise IT Support Officer (EITSO) Complex Projects Network Installer

McLean, VA (7 miles from Pentagon, DC)
30+ days ago

McLean, VA (7 miles from Pentagon, DC)
30+ days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) Complex Projects Network Installer to join our team in McLean, VA. In this role, serve on a team of...

Enterprise IT Support Officer - Dedicated Support

McLean, VA (7 miles from Pentagon, DC)
10 days ago

McLean, VA (7 miles from Pentagon, DC)
10 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Dedicated Support to join our team in McLean, VA. In this role, you will deliver concierge-level IT...

Tier I Support Engineer - Nights

Tysons, VA (10 miles from Pentagon, DC)
17 days ago

Tysons, VA (10 miles from Pentagon, DC)
17 days ago

ManTech seeks a motivated, career and customer-oriented Tier I Support Engineer Nights to join our team in Tysons, VA. The Tier I Support Engineer will be part of a global team that provides 24x7...

Tier I Support Engineer - Evenings

Tysons, VA (10 miles from Pentagon, DC)
30+ days ago

Tysons, VA (10 miles from Pentagon, DC)
30+ days ago

ManTech seeks a motivated, career and customer-oriented Tier I Support Engineer Evenings to join our team in Tysons, VA. The Tier I Support Engineer will be part of a global team that provides...

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

Annapolis Junction, MD (22 miles from Pentagon, DC)
9 days ago

Annapolis Junction, MD (22 miles from Pentagon, DC)
9 days ago

into opportunity as a Help Desk Technician with GDIT....

Junior Help Desk Technician - All shifts available - Active Top Secret required

Washington, DC (1 mile from Pentagon, DC)
60+ days ago

Washington, DC (1 mile from Pentagon, DC)
60+ days ago

As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter....

Help Desk Technician - TS/SCI w. CI Polygraph

Washington, DC (1 mile from Pentagon, DC)
60+ days ago

Washington, DC (1 mile from Pentagon, DC)
60+ days ago

Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician Transform...

Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

Annapolis Junction, MD (22 miles from Pentagon, DC)
15 days ago

Annapolis Junction, MD (22 miles from Pentagon, DC)
15 days ago

Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technician with GDIT....

Help Desk Technician Mid-level - Active Top Secret Required

Washington, DC (1 mile from Pentagon, DC)
45+ days ago

Washington, DC (1 mile from Pentagon, DC)
45+ days ago

As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter....

Help Desk Technician - TS/SCI W/ poly

Annapolis Junction, MD (22 miles from Pentagon, DC)
60+ days ago

Annapolis Junction, MD (22 miles from Pentagon, DC)
60+ days ago

Desk Technician III Transform technology into opportunity as a Help Desk Technician with GDIT....

View all 346 jobs

Demographic Data for Pentagon, DC

Moving to Pentagon, DC? Find some basic demographic data about Pentagon, DC below.

Median Age

Average Household Income

Home Value vs Household Income in Pentagon, DC

Local

National

Total Population

689,545

Number of Businesses

23,743

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

IT Help Desk Professional

Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Pentagon, DC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Pentagon, DC offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Pentagon, DC

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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