Help Desk Technician Jobs in Wilmington, DE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Engineer OR Field Engineer
- DCM Infotech Limited
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
Title: Desktop Support Engineer OR Field Engineer Location: Philadelphia, PA, Duration: 12+ Months Contract Job Responsibilities: Computer hardware set up, basic hardware and software...
In PersonIT-Support / ICT Workplace-Supporter (w/m/d) - 80%
- Kistler
- Winterthur, DE (7 miles from Wilmington, DE)
- 3 days ago
- Winterthur, DE (7 miles from Wilmington, DE)
- 3 days ago
Die Kistler Gruppe ist Weltmarktfuhrer in dynamischer Messtechnik. Wir stellen piezoelektrische Kraft-, Druck-, und Beschleunigungssensoren, sowie Drehmomentsensoren und andere Messsysteme her....
In PersonDesktop / Field Support Technician
- Teceze Ltd
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
systems and applications Support Microsoft Office and enterprise applications Diagnose and resolve VPN, wireless, and broadband connectivity issues Install and configure local/network printers and...
In PersonDesign Technology Support Specialist (AEC Technology)
- Core States Group
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to...
In Person- Mullen Coughlin LLC
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
IT Support Engineer II Mullen Coughlin is a highly successful, fast growing multi-country niche law firm focused exclusively on counseling organizations in the context of data privacy, including...
In Person- White Horse Village
- Newtown Square, PA (18 miles from Wilmington, DE)
- 5 days ago
- Newtown Square, PA (18 miles from Wilmington, DE)
- 5 days ago
systems, and applications....
In PersonSenior HR Analytics & Systems Support Specialist
- Venerable
- West Chester, PA (19 miles from Wilmington, DE)
- 6 days ago
- West Chester, PA (19 miles from Wilmington, DE)
- 6 days ago
The Sr. HR Analytics & System Support Specialist is responsible for developing and maintaining HR reports, dashboards, and data extracts while ensuring data integrity, governance, and compliance...
In PersonField Engineer 4/Computer Technician W2 Only
- Apidel Technologies
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
Field Engineer 4/Computer Technician - W2 Only Location: Philadelphia, PA Driving: Weekly Mileage: 250-350 per week, 50-70 miles per day. (All mileage during the day to work locations are...
In Person- Beacon Hill Staffing Group
- Wayne, PA (24 miles from Wilmington, DE)
- 8 days ago
- Wayne, PA (24 miles from Wilmington, DE)
- 8 days ago
To Apply for this Job Click Here Location: 5 days/week on site in Wayne, PA Duration: 4-6+ month contract We are seeking a Desktop Support Technician with experience supporting Windows 11...
In Person- WuXi AppTec
- Middletown, DE (18 miles from Wilmington, DE)
- 11 days ago
- Middletown, DE (18 miles from Wilmington, DE)
- 11 days ago
Knowledge & Skills Operating Systems: Basic knowledge of Windows 10/11 and Microsoft Office 365 applications. Hardware: Fundamental understanding of PC hardware and printer troubleshooting/repair....
In Person InternshipCloud Support Engineer (AWS/Azure)
- Vanguard
- Wayne, PA (24 miles from Wilmington, DE)
- 13 days ago
- Wayne, PA (24 miles from Wilmington, DE)
- 13 days ago
Vanguard's Data Transmission Services (DTS) team designs, builds, and operates secure, resilient, and scalable integration solutions that enable data exchange between Vanguard and external...
In Person- Sky Systems, Inc. (SkySys)
- Malvern, PA (22 miles from Wilmington, DE)
- 13 days ago
- Malvern, PA (22 miles from Wilmington, DE)
- 13 days ago
JOB DESCRIPTION Job Title: AV Technician Job Type: Dispatch/ on need basis Location: Malvern, PA Long term contract Role Overview The L1 + AV Technician will provide onsite support for desktops,...
In PersonStefanini Group is hiring! Stefanini is looking for Desktop Support Specialist in Wilmington, DE (Onsite) For quick Apply, please reach out to Sahnaj Pervin- call: ... / email: ... Work Hours: M-F...
In PersonIT Support Associate II , Ops Tech Solutions (OTS)
- Amazon
- West Deptford, NJ (17 miles from Wilmington, DE)
- 13 days ago
- West Deptford, NJ (17 miles from Wilmington, DE)
- 13 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonDistrict - Building Computer Technician
- Upper Darby School District
- Upper Darby, PA (21 miles from Wilmington, DE)
- 14 days ago
- Upper Darby, PA (21 miles from Wilmington, DE)
- 14 days ago
Configure, install, and repair operating system and application software. Configure and install hardware and software upgrades. Install, repair, and test network and telephone wiring....
In PersonDemographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wilmington, DE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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