Help Desk Technician Jobs in Stamford, CT

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 40 Jobs

TECHNICAL SUPPORT SPECIALIST - US Residence based position

  • White Plains, NY (11 miles from Stamford, CT)
  • 1 hour ago
  • White Plains, NY (11 miles from Stamford, CT)
  • 1 hour ago

United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...

IT Technical Support (Tier 2)

  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 1 day ago
  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 1 day ago

IT Technical Support (Tier 2) Location: Englewood Cliffs, NJ 07632 (5 days Onsite per week) Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk...

IT Helpdesk Technician

  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 1 day ago
  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 1 day ago

Job Title: IT Technical Support Location: Englewood Cliffs, New Jersey 07632 Contract Period: 12 Months Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with...

Service Desk Technician I

  • Whitestone, NY (23 miles from Stamford, CT)
  • 3 days ago
  • Whitestone, NY (23 miles from Stamford, CT)
  • 3 days ago

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated...

Library & Information Technology Assistant

  • Bridgeport, CT (18 miles from Stamford, CT)
  • 4 days ago
  • Bridgeport, CT (18 miles from Stamford, CT)
  • 4 days ago

Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...

IT Technical Support Engineer - MGM Yonkers

  • Yonkers, NY (19 miles from Stamford, CT)
  • 6 days ago
  • Yonkers, NY (19 miles from Stamford, CT)
  • 6 days ago

Participates in maintaining licensing information for all applications and operating systems using established process....

Desktop Support Analyst

  • Jericho, NY (18 miles from Stamford, CT)
  • 7 days ago
  • Jericho, NY (18 miles from Stamford, CT)
  • 7 days ago

Responsible for the installation of existing desktop\workstation\laptop\printer software/hardware and operating systems....

IT Systems & Support Specialist

  • Port Washington, NY (17 miles from Stamford, CT)
  • 7 days ago
  • Port Washington, NY (17 miles from Stamford, CT)
  • 7 days ago

KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Masco's Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...

Service Desk Technician

  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 8 days ago
  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 8 days ago

Summary: Seeking an experienced Service Desk Technician to provide onsite IT support in a corporate environment, ensuring incidents and service requests are resolved within SLAs. Requirements:...

IT Helpdesk Support Specialist

  • Harrison, NY (10 miles from Stamford, CT)
  • 8 days ago
  • Harrison, NY (10 miles from Stamford, CT)
  • 8 days ago

Job Order Number: DG0455287 Job Title: IT Helpdesk Support Specialist Company: Triton Container International Incorporated of North America Location: Purchase, NY Salary: Education: High School...

O365 Admin (Exchange Online) L3 Support Engineer

  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 10 days ago
  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 10 days ago

Key Responsibilities: Provide L3-level support for Exchange Online and hybrid Exchange environments. Proofpoint experience is must Should have good experience in PowerShell and should be able to...

PT Computer Technician

  • Danbury, CT (22 miles from Stamford, CT)
  • 12 days ago
  • Danbury, CT (22 miles from Stamford, CT)
  • 12 days ago

Description The City of Danbury is announcing an opening for the position of Part-time Computer Technician Statement of duties:As a member of the Technology Department, the computer technician is...

Service Desk Technician Onsite Support

  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 13 days ago
  • Englewood Cliffs, NJ (24 miles from Stamford, CT)
  • 13 days ago

Key Responsibilities 1. Service Desk & Incident Management Provide Level 1 onsite technical support, including password resets, account unlocks, and troubleshooting hardware/software issues....

(USA) Manager, Revenue Technical Support

  • Hempstead, NY (23 miles from Stamford, CT)
  • 17 days ago
  • Hempstead, NY (23 miles from Stamford, CT)
  • 17 days ago

... What you'll do... **Please Note that Immigration Sponsorship is NOT Available for this role.** At Sam's Club, we are dedicated to enhancing the value of our membership by fostering strategic...

Network Support Specialist - 3rd Shift

  • Commack, NY (20 miles from Stamford, CT)
  • 19 days ago
  • Commack, NY (20 miles from Stamford, CT)
  • 19 days ago

Position Profile This mid-to-advanced level technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues, including networks, systems, and related...

Demographic Data for Stamford, CT

Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.


Local
National
135,274
4,500
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Stamford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Stamford, CT offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Stamford, CT
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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